https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

How An Officer Made It Easy for Karnataka’s People To Get Residence Certificate

Indian Masterminds Stories

The people of Karnataka can now get residence, income and caste certificates at the click of a mouse or at the touch of a finger. Observing the difficulties faced by the people in applying for a certificate in the manual system, and the long wait thereafter for the certificate, 2009-batch IAS officer Munish Moudgil made the entire process digital, so that it becomes fast, easy and hassle free, and people can download their certificates from anywhere in the word. 

In conversation with Indian Masterminds, the officer, who is currently posted as Secretary, Department of Personnel & Administrative Reforms, with additional charge of Commissioner, Survey, Settlement & Land Records, talks about the digital issuance system that he has introduced in Karnataka and shares some of his other experiences in e-governance. 

REPOSITORY FOR CERTIFICATES

Mr. Munish Moudgil has used digital media on various platforms and set examples of successful e-governance. The digital issuance system in Karnataka introduced under his guidance has not only made the entire process more transparent but also systematic. 

The population of Karnataka is more than six crores and every year around one crore caste, income and residence certificates are issued. Earlier, every time a citizen needed such a certificate, he had to apply manually and wait for around 3-4 weeks to finally get it. 

However, under the leadership of Mr. Moudgil, the Karnataka administration has now made simplified the process by creating a repository of all collected information. And since the entire process is online, any citizen can download his certificates from anywhere. 

The officer informed that in a period of 7-8 years, more than 10 crores certificates were issued. The whole task was exhausting for the public as well as for the people in administration. So, the administration decided to solve it by creating a digital database. 

“A team was created who obtained the ration card database and went to every village and every house. With reference to the database, they collected all the information related to the individual’s caste and income with the help of village accountants. All the information were converted into a repository of 5.6 crores certificates. Anyone can now download the certificate from that repository available on the e-procurement portal.” 

NATIONAL AWARD FOR E-GOVERNANCE

For successfully implementing this initiative, the officer was awarded with a national award for e-governance. However, like all projects, this one, too, has its pros and cons, and a proper check and balance is necessary to ensure its smooth functioning. 

“The digital medium allows the citizen to be independent and, also, reduces the workload of the government. It also ensures the standardization of administration and makes it more transparent. The challenge before us is to make an IT system which is comfortable for everybody. For a long time, we were depended on manual system. So, it is difficult for everybody to be comfortable with the digital medium. Also, the digital medium gives extreme power to an individual. So, it is very important to have proper checks and balances in place.” 

DRONE BASED LAND SURVEY

Other than the digitalization of the certificate issuance process, the officer is also known for his efforts to streamline the more than 1.5 crore pending land record surveys. He is working on creating a mobile app that can be used by the surveyor and citizens. He is also doing drone-based land record surveys to create digital records. 

“The app is in the last stage. Soon, the surveyor won’t have to use a pen or paper for surveying the lands. The citizen can also sub-divide their land with it after we provide them the digital sketch of their property. Along with it, we are working on drone-based survey starting from Bengaluru city to the rest of Karnataka. The drone can capture the image of land with an accuracy of 5 cm and then the digital sketch of the property along with details of ownership and other information will be created.” 

Mr. Moudgil further informed that this is an ongoing project and will they will need another 2-3 years to complete it. 


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
Mohan Yadav CM MP
Madhya Pradesh Aims to Be Global Wellness Hub: CM Mohan Yadav at Spiritual and Wellness Summit in Ujjain
UP Tourism
UP to Showcase Its Spiritual, Cultural Grandeur at PATA 2025 in Bangkok; Global Push for Tourism & Investment
Engineers India Limited EIL
Engineers India Ltd Expects 15–20% Rise in Turnover in FY26 Amid Record Order Book - Details Inside
BEL Bharat Electronics Limited
Bharat Electronics (BEL) & Tata Electronics Ink MoU to Boost Indigenous Semiconductor Solutions - Details Inside
Sanjay Malhotra IAS
RBI Governor Sanjay Malhotra Cuts FY26 Inflation Forecast to 3.7%, Slashes Repo Rate to 5.5% - All Details Inside
ChhattisgarhGovt_resized
59 Police Officers Promoted in Chhattisgarh Police Department, Including 46 Inspectors to DSP Rank - Check Here
Hardeep S Puri: 11 Years of PM Modi
PM Modi’s 11 Years in Office: A Transformative Journey with Bold Strides in the Energy Sector
Karnataka
Karnataka ADGP Hemant Nimbalkar Transferred Amid Fallout from Bengaluru Stadium Stampede - All Details Here
ADVERTISEMENT
ADVERTISEMENT
Videos
Monika Singh
Monika Singh’s Life Beyond the Bureaucracy | Video Interview 
IAS Tushar G Nikhare
Modernising Governance: A Digital Transformation in Gangtok
IMG-20250523-WA0036
Abhishek Singh's SECRET: Vipassana, Anthropology & Smart Answer Writing | Video Interview 
ADVERTISEMENT
UPSC Stories
Divyanshu Pal Nagar IFS
5 Years, 5 Mains, 4 Interviews: How Divyanshu Pal Nagar Stumbled in CSE, Triumphed in IFS - A Lesson for Every Aspirant
Divyanshu Pal Nagar’s inspiring five-year UPSC journey shows how perseverance, disciplined self-study,...
ANUBHAV SINGH UPSC IFS 2024
9 Years, 8 Attempts, 7 Failures: How Anubhav Singh Cracked UPSC IFS 2024 with AIR 3 Against All Odds | Exclusive
Anubhav Singh’s inspiring journey to UPSC IFS Rank 3 showcases relentless perseverance, strategic preparation,...
Jogender Sihag
“I Cleared UPSC, But My Grandfather isn’t Here to Hear it,” Jogender Sihag, AIR 521, UPSC CSE 2024
"Life is short; make the most of it, whether in civil service or any other field. Just have a clear vision...
Social Media
Tiger jump Sundarban
Stunning Viral Video Shows Royal Bengal Tiger Making Spectacular 30-Foot Leap Across River in Sunderbans - See It Here
Retired Indian Forest Service (IFS) officer Susanta Nanda shared the clip online, which quickly went...
shubham kumar ias marriage
IAS Topper Weds BPSC Topper: Shubham Kumar Marries IRS Officer Priyangi Mehta in Patna; Wedding Video Goes Viral
Topper Couple Alert: Shubham Kumar, Priyangi Mehta’s Wedding Grabs Spotlight in Bihar
parveen kaswan elephant
Elephant Outsmarts Electric Fence! IFS Parveen Kaswan Shares Incredible Video!
In the now-viral 51-second clip, the intelligent giant approaches a wooden pole supporting high-voltage...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
Mohan Yadav CM MP
Madhya Pradesh Aims to Be Global Wellness Hub: CM Mohan Yadav at Spiritual and Wellness Summit in Ujjain
UP Tourism
UP to Showcase Its Spiritual, Cultural Grandeur at PATA 2025 in Bangkok; Global Push for Tourism & Investment
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
Monika Singh
IAS Tushar G Nikhare
IMG-20250523-WA0036
ADVERTISEMENT
ADVERTISEMENT