https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

Enhance Governance and Gain People’s Trust, Like DC West Singhbhum Did!

2015 batch IAS officer Ananya Mittal has launched many initiatives in West Singhbhum to foster people’s trust in the system Initiatives like the Bhumi Vivaad Samadhan Diwas, Chawal Diwas, and a public help cell are going a long way in fulfilling this aim West Singhbhum District climbed from the last position to now consistently rank among the top five districts in ration distribution
Indian Masterminds Stories

In an effort to address pressing issues and enhance governance, and more importantly to foster people’s trust in the system, West Singhbhum District has implemented significant initiatives under the leadership of 2015 batch IAS officer Ananya Mittal, who is the Deputy Commissioner of this district in Jharkhand. 

Speaking with Indian Masterminds, Mr. Mittal shared about the steps that he has initiated in order to improve governance.

BHUMI VIVAAD SAMADHAN DIWAS

The Bhumi Vivaad Samadhan Diwas aims to tackle long-standing land issues and disputes prevalent in the district. Every Wednesday, the Circle Officer (CO) and the Thaana Prabhari convene in the office from 11 am to 1 pm to mediate and resolve the land disputes brought forth by individuals. This alternative dispute resolution mechanism has proven highly effective, as it eliminates the need for court intervention and expedites the resolution process.

“As a result, the number of land revenue cases reaching the court has significantly reduced,” Mr. Mittal said.

CHAWAL DIWAS

To address the timely delivery of essential food supplies to the residents of West Singhbhum, Mr. Mittal launched Chawal Diwas or Ration Day. Further, to counter complaints of delayed deliveries and shop closures, the district administration implemented a comprehensive solution. “All ration shops in the district are now required to remain open throughout the day, even on public holidays or special events,” the officer mentioned.

Additionally, on the 15th and 25th of each month, designated magistrates are deployed to oversee the distribution process. This ensures that individuals who feel they are receiving insufficient rations can obtain the correct amount in the presence of a magistrate, thereby fostering trust in the system. Any shops failing to open on these designated dates face suspension. These measures have resulted in substantial improvements, with West Singhbhum District climbing from the last position to consistently rank among the top five districts in ration distribution.

The officer said, “For continuous six months, we were on the first position and now we maintain our position in first five.”

PUBLIC HELP CELL

Recognizing the inconvenience faced by residents who had to travel long distances to reach the collectorate for their complaints, the district administration established a public help cell. This online platform enables individuals to register their grievances via WhatsApp number 9279452376, ad hoc Public Help Cell contact number 06582-256301 or through E-mail [email protected].

Once a complaint is lodged, it is promptly forwarded to the respective officer responsible for addressing the issue. Officers have individual login credentials to access the platform, review and resolve complaints, and report back to the Deputy Commissioner. A follow-up system ensures that complainants are contacted to confirm if their problems have been adequately resolved. “This interactive approach has successfully addressed approximately 5,000 complaints, primarily focusing on concerns related to pensions, pre-matric scholarships, and basic public services,” Mr. Mittal said.

The innovative initiatives undertaken by the West Singhbhum District administration have significantly improved governance, resolved land disputes, streamlined ration distribution, and provided an accessible platform for addressing public grievances. These proactive measures demonstrate the administration’s commitment to serving the people and fostering trust in the system.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
MIDHANI
Leadership Update: Padavittan Babu Appointed Director (Production & Marketing) of MIDHANI for Five-Year Term
IPS Vijay Prakash
Meet UP Cadre IPS Officer Vijay Prakash, Appointed Additional Director General in CISF - Tenure Till December 2028
IPS Aditya Kumar
Who Is IPS Aditya Kumar? Bihar Officer Released from Suspension Ahead of Assembly Elections | Learn About the Case Here
Yogi Adityanath
CM Yogi Adityanath Pushes for Tubewell Modernization and Water Conservation to Boost Irrigation in Uttar Pradesh
GAIL_inaugurates_Cyber_Security_
GAIL Launches Cyber Security Awareness Month 2025 with Focus on "Cyber Jagrit Bharat" and National Infrastructure Protection
mjakjaksjak
India Sends Warships Near Turkey, Deepens Defense Ties with Greece, Cyprus, and Armenia - Here's How India Is Countering Turkey's Pro-Pakistan Stance
Ankur Garg
Meet CSE-2002 Topper Ankur Garg (UPSC Rank 1), Appointed Advisor to Dadra and Nagar Haveli & Daman and Diu
Dr
Dr Hemant Sharad Pande of WCL Wins National Award for People-Centric Leadership at PRCI Global Conclave
ADVERTISEMENT
ADVERTISEMENT
Videos
Dr G K Goswami IPS
Everything you ever wanted to know about e-murder, e-dacoity and data safety
IFS Ravikant Meena UPSC IFS
Ravikant Meena on IFS Preparation, Optionals, and Life in Forest Service
Siddhartha Saxena UPSC CAPF
How Siddhartha Saxena Cracked UPSC CAPF AIR 326 Against All Odds
ADVERTISEMENT
UPSC Stories
Sagar Datta Majumdar UPSC CSE 2024 AIR 317
“Don’t get trapped in the vicious cycle of self-doubt,” says UPSC Achiever Sagar Datta Majumdar
Discover how Sagar Datta Majumdar from Agartala, Tripura, cracked UPSC CSE 2024 with All India Rank 317....
UPSC Chairman Ajay Kumar Live Interaction
From Cut-off Dates to Coaching & Reforms: UPSC Chairman Ajay Kumar Assures Aspirants of Fairness, Transparency & a Future-Ready UPSC | UPSC@100
A Century of Service: The UPSC’s Landmark Year Begins. Chairman Ajay Kumar on UPSC’s Centennial: “Merit,...
Giriraj Parihar MPPSC 2024
From Constable to Deputy Collector: Giriraj Parihar’s 9-Year MPPSC Journey | Farmer’s Son, Brother to Five Sisters
From a jail guard to MPPSC 2024 Rank 8, Giriraj Parihar’s nine-year journey of self-study, hard work,...
Social Media
World Rhino Day India
On World Rhino Day, IFS Officer Parveen Kaswan Shares Rare Insights - India Now Hosts 80% of the World’s One-Horned Rhinos
September 22 Marks Global Call for Rhino Conservation; India Holds 80% of World’s Greater One-Horned...
Parag Madhukar Dhakate
Relentless Rains Wreak Havoc in Dehradun: IFS officer PM Dhakate Warns Citizens Amid Flash Floods
Cloudbursts in Dehradun triggered flash floods. IFS officer Dr. PM Dhakate warned citizens to stay indoors...
Forest Guard Tiger Encounter
Tigers Clash in the Wild as Forest Guards Capture Rare Footage , Retired IFS Mohan Pargaien Posts Viral Video
Retired IFS officer Mohan Pargaien shares viral video of three tigers brawling in Ramnagar, as forest...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
MIDHANI
Leadership Update: Padavittan Babu Appointed Director (Production & Marketing) of MIDHANI for Five-Year Term
IPS Vijay Prakash
Meet UP Cadre IPS Officer Vijay Prakash, Appointed Additional Director General in CISF - Tenure Till December 2028
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
Dr G K Goswami IPS
IFS Ravikant Meena UPSC IFS
Siddhartha Saxena UPSC CAPF
ADVERTISEMENT
ADVERTISEMENT