https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

Kanpur Govt Hospital Surprised Into Action as DM Visits in Disguise

DM Kanpur, Vishakh G. Aiyyer, visited Ursula Government hospital in the guise of a patient. He was disappointed to observe the inadequate conditions of the hospital. He started sensitizing doctors to arrive timely and give the best treatment to the patients.
Indian Masterminds Stories

Government hospitals are not looked at favorably by the common man. The public generally thinks these hospitals have poor facilities, missing doctors, and inadequate services.

Ursula Government Hospital of Kanpur recently came under the lens of the District Magistrate himself, when he decided to visit it, and that too, disguised as a patient. In an exclusive conversation with Indian Masterminds, the 2011-batch IAS officer Vishakh Iyer talked about his visit in disguise to the hospital and what happened thereafter

The officer in Ursula Government hospital

DISGUISED AS A PATIENT

In the very first week of taking over as the District Magistrate of Kanpur, Mr. Iyer decided to get a first-hand experience of what the patients of the city go through while trying to get treatment in a government hospital.

Therefore, without announcing his arrival, he took two of his administrative staff members and visited the hospital like a normal patient. What happened after that? Let’s hear it from the DM himself.

“I reached the hospital in civil clothes around 8 in the morning, got myself registered there, and sat outside the doctor’s cabin for medical consultation.”

After waiting for almost 45 minutes, the officer inquired about the doctor’s arrival to which he was told to sit quietly and wait. He utilized the waiting time by visiting different departments of the OPD like a common patient.

He also inspected the seating arrangements of the patients and the facilities at the registration counter.

“I found that there is no proper place for the patients to sit in the hospital premises. Cleanliness was also not satisfactory. I also noted down the time of the arrival of the doctors as they entered the hospital way too late than the mentioned time,” the officer told Indian Masterminds.

The officer waiting for medical consultation

A WORD WITH THE STAFF

Ursula Government Hospital is one of the biggest government hospitals in the city. People from nearby districts and far-flung villages also come here to receive better treatment. The DM’s surprise visit to the hospital gave him as well as the hospital staff a reality check on the actual condition of the hospital.

The officer not only observed the inadequate seating arrangement, cleanliness, and lack of drinking water but also inspected the arrival of doctors and their way of treating the patients. After checking everything, the officer finally revealed his identity in front of the medical staff and had a word with them.

In view of the problems being faced by the patients in the district hospital, the DM told the director to provide an explanation for not being present on time. Along with this, he also directed the doctors to make it a point to come on time.

The officer visiting another government hospital

BRINGING IN POSITIVE CHANGES

Talking with Indian Masterminds, Mr. Iyer stated that things have taken a better shape in the government hospital after his surprise visit. “I talked to the medical officers and staff and told them that their services should be provided to people on time. People come to the hospital from near and far, expecting better treatment which should be given to them. Our government hospitals should provide qualitative service to the people.”

The Magistrate keeps in touch with the Chief Medical Officer of the hospital and receives feedback from them. Further, he has called meetings and sensitized the medical staff to ensure their availability and the best of services to the public free of cost.

His one little step has brought in discipline and cleanliness in the hospital, and has, also, given hopes in the minds of Kanpur residents that all government hospitals in the city will change for the better now.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
telangana-police-resized
Telangana: Govt Reshuffles Senior IPS Officers, Appoints New Heads Across Key Depts, Abhilasha Bisht Made Director, Police Academy
Vanam-Manam Andhra Pradesh forest
World Environment Day 2025: Vanam-Manam Pushes Green Drive, But Andhra Pradesh Faces Rising Forest Loss – Global Report
Powergrid1 Power Grid
POWERGRID Acquires MEL Power Transmission Ltd for Rs 8.53 Cr to Boost Madhya Pradesh Transmission Infra via TBCB Route
Renewable Energy
India Must Double Renewable Energy Addition to 50 GW Annually to Hit 2030 Goal, Says S&P Global - Details Inside
THDC-resized
THDC India Commissions Nation’s First Variable Speed Pumped Storage Unit at Tehri, Marks Historic Milestone in Renewable Energy - All Details Mentioned Here
Prakash Punj, Patna Sahib
Beautification Work Completed at Prakash Punj, Patna Sahib: A New Landmark for Sikh Heritage & Tourism
Indian Railways
Indian Railways Strengthens Ticketing System with Digital Overhaul & Anti-BOT Measures - Know More
WCL Western Coalfield
WCL Achieves Record Profit Before Tax of Rs. 4,376 Crore in FY 2024–25, All Details Inside
ADVERTISEMENT
ADVERTISEMENT
Videos
Monika Singh
Monika Singh’s Life Beyond the Bureaucracy | Video Interview 
IAS Tushar G Nikhare
Modernising Governance: A Digital Transformation in Gangtok
IMG-20250523-WA0036
Abhishek Singh's SECRET: Vipassana, Anthropology & Smart Answer Writing | Video Interview 
ADVERTISEMENT
UPSC Stories
Divyanshu Pal Nagar IFS
5 Years, 5 Mains, 4 Interviews: How Divyanshu Pal Nagar Stumbled in CSE, Triumphed in IFS - A Lesson for Every Aspirant
Divyanshu Pal Nagar’s inspiring five-year UPSC journey shows how perseverance, disciplined self-study,...
ANUBHAV SINGH UPSC IFS 2024
9 Years, 8 Attempts, 7 Failures: How Anubhav Singh Cracked UPSC IFS 2024 with AIR 3 Against All Odds | Exclusive
Anubhav Singh’s inspiring journey to UPSC IFS Rank 3 showcases relentless perseverance, strategic preparation,...
Jogender Sihag
“I Cleared UPSC, But My Grandfather isn’t Here to Hear it,” Jogender Sihag, AIR 521, UPSC CSE 2024
"Life is short; make the most of it, whether in civil service or any other field. Just have a clear vision...
Social Media
Tiger jump Sundarban
Stunning Viral Video Shows Royal Bengal Tiger Making Spectacular 30-Foot Leap Across River in Sunderbans - See It Here
Retired Indian Forest Service (IFS) officer Susanta Nanda shared the clip online, which quickly went...
shubham kumar ias marriage
IAS Topper Weds BPSC Topper: Shubham Kumar Marries IRS Officer Priyangi Mehta in Patna; Wedding Video Goes Viral
Topper Couple Alert: Shubham Kumar, Priyangi Mehta’s Wedding Grabs Spotlight in Bihar
parveen kaswan elephant
Elephant Outsmarts Electric Fence! IFS Parveen Kaswan Shares Incredible Video!
In the now-viral 51-second clip, the intelligent giant approaches a wooden pole supporting high-voltage...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
telangana-police-resized
Telangana: Govt Reshuffles Senior IPS Officers, Appoints New Heads Across Key Depts, Abhilasha Bisht Made Director, Police Academy
Vanam-Manam Andhra Pradesh forest
World Environment Day 2025: Vanam-Manam Pushes Green Drive, But Andhra Pradesh Faces Rising Forest Loss – Global Report
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
Monika Singh
IAS Tushar G Nikhare
IMG-20250523-WA0036
ADVERTISEMENT
ADVERTISEMENT