https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

Gujarat: Over 3,300 Applications Received in June SWAGAT; CM Bhupendra Patel Orders Strict Compliance on Resolutions

Farmers’ Land Record Issues, Encroachments Get CM’s Immediate Attention in SWAGAT. Stresses on Strengthening Collector-Level Resolution, Citizen-Friendly Governance
Indian Masterminds Stories

Gandhinagar: Gujarat Chief Minister Mr. Bhupendra Patel has directed top officials to ensure prompt resolution of citizens’ grievances raised during the June 2025 edition of state-level “SWAGAT” (State Wide Attention on Grievances by Application of Technology). Emphasizing a technology-driven, decentralized approach, the CM reiterated the importance of strict compliance with directives issued at the district and collector level to minimize the need for state-level escalation.

District-Level Redressal System to Be Strengthened

Gujarat Chief Minister called for a robust grievance redressal system at the grassroots, urging officials to enable citizens to resolve smaller issues at the village, taluka, or district level, rather than approaching the state headquarters.

He instructed collectors, municipal commissioners, police superintendents, and departmental officers to follow up on pending matters with urgency and accountability.

Read Also: From Rann to Renewable: Gujarat CM Bhupendra Patel Reviews Progress at World’s Largest Hybrid Renewable Energy Park in Khavda

Key Issues Raised: From Municipalities to Land Records

During the state-level “SWAGAT” session for June, representations were received from across Gujarat, including matters related to:

  • Rajkot and Ahmedabad Municipal Corporations
  • Police administration
  • Gram Panchayat-led road construction
  • Land revenue issues
  • Change of land use permissions

Mr Patel took a patient and responsive approach, personally hearing 12 of the 98 applicants who were present at the state-level event.

Sensitive Action on Farmers’ Land Records

In a key decision, the CM ordered the removal of outdated Section-4 mentions in farmers’ 7/12 land records, a long-standing issue affecting account holders under irrigation schemes. This decision aims to streamline land documentation and end uncertainty for affected farmers.

Zero Tolerance on Unauthorized Commercial Use and Encroachments

The Chief Minister issued clear instructions for strict enforcement in several areas, including:

  • Unauthorized commercial activity in residential zones
  • Encroachments on public roads
  • Incorrect land measurements
  • Environmental violations

He stressed the need for firm but citizen-friendly action, ensuring balance between law enforcement and public service.

June SWAGAT: 3349 Applications Received, 50% Resolved

  • Total representations received: 3,349
  • Applications resolved: Approx. 1,757 (~50%)
  • State-level SWAGAT attendees: 98 applicants
  • Applicants heard directly by CM: 12

Remaining cases handled by CM Office officials and forwarded for immediate action.

Read Also: Gujarat CM Bhupendra Patel Disburses Over ₹724 Crore via DBT to 13 Lakh Students Under 4 Education Schemes – Details Inside

About SWAGAT 

SWAGAT (State Wide Attention on Grievances by Application of Technology) is an e-governance initiative launched in Gujarat in 2003 to directly address citizens’ grievances. The SWAGAT programme was launched with the primary aim of leveraging technology to create an effective link between citizens and the government. 

Held on the fourth Thursday of every month, SWAGAT enables citizens to present their complaints online directly to the Chief Minister, district collectors, and other officials via video conferencing. The system ensures transparency, accountability, and prompt resolution of public issues. With a track record of resolving over 90% of complaints efficiently, SWAGAT reflects Gujarat’s commitment to responsive governance and digital inclusion. It has received international recognition, including a United Nations Public Service Award.

Leadership Present at the State-Level “SWAGAT”

The session was attended by:

  • Avantika Singh, Additional Principal Secretary to the CM
  • Dr. Vikrant Pandey, Secretary to the CM
  • Mr Dheeraj Parekh and Mr Rakesh Vyas, Officers on Special Duty

Various departmental secretaries and senior officers, present either in person or via video conferencing with district and city administrations.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
Uttar Pradesh Police (UP)_resized
UP: 3 IPS & 2 PPS Officers Transferred, Poonam Made DIG/Principal in Meerut PTS - Details Inside
Madhya Pradesh Logo IM
MP: 7 IAS Transferred, KC Gupta Appointed as ACS, Dept of Cottage & Rural Industries, Navneet Mohan Kothari ACS, Governor
BSNL
Govt Clarifies No Loss to BSNL from RJIL; CAG’s Rs 1,757 Cr Loss Estimate Based on Clause Misinterpretation
MSMEs Workshop
MSMEs: DGTR Workshop Empowers Small Businesses to Tackle Dumping, Import Threats
Reserve-Bank-of-India_RBI_resized
RBI Staff Paper Warns: 10% Rise in Crude Oil Prices Can Push Inflation by 0.20%
Hair-Like” Worm Panna
MP: Rare 'Hair-Like (Horsehair)' Worm Spotted in Panna Forests, Showcasing Rich Biodiversity - Details
Justice Yashwant Verma
SC to Hear Justice Verma’s Plea Against Misconduct Report, Impeachment Process Underway
IPS rajasthan Farewell
Star-Studded Farewell in Rajasthan: Jackie Shroff, Kartik Aaryan Attend IPS Rashi Dogra Dudi’s Grand Send-Off; Jaipur Welcomes New DCPs
ADVERTISEMENT
ADVERTISEMENT
Videos
Chhoti haldwani
The Forgotten Village of Jim Corbett Comes Alive Again
Ananth Rupanagudi IRAS
Why Project Delays Haunt Indian Railways and the Way Forward | Video Interview 
promila gupta
The Secret of The Secret – How To Make The Universe Conspire For You
ADVERTISEMENT
UPSC Stories
pulkit bansal new
How a Village Shifted Dr. Pulkit Bansal’s Stethoscope to a Sarkari File
From AIIMS Delhi to AIR 155 in UPSC, Dr Pulkit Bansal’s village posting turned a doctor’s stethoscope...
Bhavesh Royada
“People often don’t put in the effort required for exams of this level,” Bhavesh Royada
Bhavesh Royada left a stable engineering job to follow his passion for nature. Overcoming failures and...
WhatsApp Image 2025-07-14 at 15.58
The Economist Who Became an IFS Officer
How Abhimanyu Gahlaut balanced global economics and civil services dreams to crack UPSC with AIR 38
Social Media
Retired IPS Inderjit Singh Sidhu
Purpose Doesn’t Retire: How 88-Year-Old Retired DIG Becomes Chandigarh’s ‘Quiet Warrior’ of Cleanliness
Inderjit Singh Sidhu’s Dawn Patrol Earns Applause, Mahindra’s Praise for a Man Who Chose Action Over...
Kashish Mittal ex IAS
Ex-IAS Officer Kashish Mittal’s Soulful Rendition of ‘Unke Andaz-e-Karam’ Goes Viral
Former IAS Officer and IIT Delhi Graduate Wins Hearts with Nusrat Fateh Ali Khan Cover
Elephant calf
IFS Officer Susanta Nanda Shares Heartwarming Video of Elephant Calf ‘Chhotu’ Showering Affection, the Internet is Smitten!
Mr. Nanda’s post serves not only as a tender visual of animal affection but also highlights the tireless...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
Uttar Pradesh Police (UP)_resized
UP: 3 IPS & 2 PPS Officers Transferred, Poonam Made DIG/Principal in Meerut PTS - Details Inside
Madhya Pradesh Logo IM
MP: 7 IAS Transferred, KC Gupta Appointed as ACS, Dept of Cottage & Rural Industries, Navneet Mohan Kothari ACS, Governor
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
Chhoti haldwani
Ananth Rupanagudi IRAS
promila gupta
ADVERTISEMENT
ADVERTISEMENT