https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

Why Bengaluru Is Number One In Online FIR Registration

Indian Masterminds Stories

Whether a day will come when citizens will be so confident of the “policewala” to enter a police station or chowki without apprehension is yet a thing of the future, but there have definitely been progress.

With the introduction of online FIR in various states in India a part of the public-police relationship has made some headway, especially in Bengaluru. A simple website has come to many a rescue.

As many cities are just starting to focus on encouraging the online FIR system, India’s own Silicon Valley appears far ahead in this particular endeavour. So, how did Bengaluru accomplish this feat?

To find out the answer Indian Masterminds spoke to Additional DGP (Law & order) Bengaluru, Mr. Alok Kumar who not only shared the strengths but also the shortcomings of the online FIR system.

TECHNICAL EDGE

According to NCRB the total FIR or Complaints under IPC in 2020 was 1,06,350 while in 2021 it was 1,15,728. Whereas in Bengaluru alone the number of FIR in 2020 was 19,964 and 21,548 in 2021.

Mr. Kumar, who is 1994 batch IPS, said that with online system in place, more people are lodging their complaints. It is citizen-centric and it has definitely helped people to reach out to the police. “Although 100% complaints are not registered online but the numbers have significantly increased in the last few years”, he added.

Alok Kumar, ADGP (Law & order), Karnataka

He also emphasized that the online mode has been successful all around the state of Karnataka and it is because of the technical edge. Being the tech hub, Bengaluru certainly has an edge and the effect can be seen in policing as well. 

“We don’t have to train most of our personnel in technology and internet. Even the PSI and constables have an engineering background. It has helped us build and run this system smoothly”, said Mr. Kumar who also served as Bengaluru Commissioner.

Anyone who wants to lodge a complaint can visit the Bengaluru Police website or app. In case of loss of personal belongings, the victim can register complain using E-lost option both on website and app.

PROPER PROCEDURE

Lodging an FIR is just a start, the major chunk of policing is investigation. In many state, while the victim has no idea about how their complaint is moving forward, the process in Bengaluru is very easy. At every stage, the complainant gets proper feedback. 

Mr. Kumar said, “They get messages when their complaint is lodged, when an investigating officer is assigned or the chargesheet is filed. They can also check their status on the website and give their feedback too.”

Now there are some shortcomings, one being the increase in the number of false cases. While the process of online FIR has all the necessary steps to check the legitimacy of the complaint still it is a big issue.

“This is major shortcoming. So, we generally encourage the public to use the online mode for need to need basis only. Like if someone is travelling and lost something or they are far away from police station. After all online FIR system was made for these cases only”, said Mr. Kumar.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
SAIL resized
SAIL Bags 'Star Performer' Award from EEPC for Export Excellence During Pandemic Years - Check Here To Know More
NFL _ National Fertilizers Limited
National Fertilizers Ltd Faces Rs. 94.84 Crore Tax Demand Over GST Refunds
Screenshot 2025-05-31 204103
PM Modi Launches Major Thermal Power Projects in Bihar and Uttar Pradesh - Check All Details
IRCON
IRCON Bags Rs. 1,068 Crore Contract for Ganga Rail Bridge in Bihar - All Details Inside
retirement
3 Senior Executives to Retire from Key PSUs in India, P V Ravitej Concludes 38-year Long Journey With BPCL - All Details Inside
Rajiv Krishna IPS
Breaking: IPS Rajeev Krishna Appointed as Acting DGP of Uttar Pradesh, Becomes 5th Consecutive Officer in Acting Role - Know More About Him
Bihar Government-resized-IM
47 IAS Officers Reshuffled in Bihar Ahead of Polls, 17 Districts Get New DMs, 5 New Commissioners - Check Circular Here
PSUs
PSUs: IRS Anurag Prasad Repatriated Early for Promotion; IAS M Muthukumar Appointed Director (Finance) at BHAVINI
ADVERTISEMENT
ADVERTISEMENT
Videos
IAS Tushar G Nikhare
Modernising Governance: A Digital Transformation in Gangtok
IMG-20250523-WA0036
Abhishek Singh's SECRET: Vipassana, Anthropology & Smart Answer Writing | Video Interview 
Madhav Agarwal UPSC
From Gwalior to the Top 20: What Drove Finance Pro Madhav Agarwal to Crack UPSC CSE 2024 with AIR 16? | Exclusive
ADVERTISEMENT
UPSC Stories
ANUBHAV SINGH UPSC IFS 2024
9 Years, 8 Attempts, 7 Failures: How Anubhav Singh Cracked UPSC IFS 2024 with AIR 3 Against All Odds | Exclusive
Anubhav Singh’s inspiring journey to UPSC IFS Rank 3 showcases relentless perseverance, strategic preparation,...
Jogender Sihag
“I Cleared UPSC, But My Grandfather isn’t Here to Hear it,” Jogender Sihag, AIR 521, UPSC CSE 2024
"Life is short; make the most of it, whether in civil service or any other field. Just have a clear vision...
WhatsApp Image 2025-05-28 at 18.56
Didn’t Clear UPSC But Found Something Greater: A Story That Will Change How You See Success
She left a top finance job for UPSC, did not clear but built a thriving wellness brand instead. Veda's...
Social Media
parveen kaswan elephant
Elephant Outsmarts Electric Fence! IFS Parveen Kaswan Shares Incredible Video!
In the now-viral 51-second clip, the intelligent giant approaches a wooden pole supporting high-voltage...
UPSC Latest IAS IPS IFS
UPSC CSE Prelims 2025 Tomorrow: ICLS Officer Altap Shaikh Shares Last-Minute Motivation for Aspirants
His five-post thread offers encouragement, practical advice, and emotional support - not just for those...
Anupam Sharma IFS
#BoycottTurkey: IFS Officer Anupam Sharma Sparks Nationalist Call to Action
IFS Sharma urged citizens to avoid Turkish agricultural imports
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
SAIL resized
SAIL Bags 'Star Performer' Award from EEPC for Export Excellence During Pandemic Years - Check Here To Know More
NFL _ National Fertilizers Limited
National Fertilizers Ltd Faces Rs. 94.84 Crore Tax Demand Over GST Refunds
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
IAS Tushar G Nikhare
IMG-20250523-WA0036
Madhav Agarwal UPSC
ADVERTISEMENT
ADVERTISEMENT