https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

Bihar Chief Secretary Amrit Lal Meena Launches Major E-Governance and Welfare Initiatives under BPSMS – Details Inside

With features such as paperless workflow, digital signatures, real-time dashboards, and tracking capabilities, the platform ensures efficient grievance redressal and citizen empowerment
Indian Masterminds Stories

In a significant step towards reinforcing transparent and citizen-focused governance, Mr. Amrit Lal Meena, the Chief Secretary of Bihar and a 1989-batch IAS officer, inaugurated a series of digital platforms and welfare measures under the Bihar Prashasnik Sudhar Mission Society (BPSMS) at a high-level event held in the Secretariat Meeting Hall on Thursday.

Also Read: Who Is IAS Chandramauli Shukla, the Newly Appointed Additional Secretary to CM Mohan Yadav? – Know More About Him

The event was attended by top officials including the Development Commissioner, Additional Chief Secretary-cum-Mission Director of BPSMS, departmental secretaries, and representatives from the National Informatics Centre (NIC), State Bank of India (SBI), and KPMG.

RTPS Online Appeal & Review Portal Launched

At the heart of the initiatives was the launch of the RTPS Online Appeal & Review Portal (https://rtpsappeal.bihar.gov.in), aimed at strengthening the Bihar Right to Public Services Act, 2011. The portal enables citizens to file appeals and reviews in cases of delayed or denied services from government departments. With features such as paperless workflow, digital signatures, real-time dashboards, and tracking capabilities, the platform ensures efficient grievance redressal and citizen empowerment.

“Technology must serve the people, and this portal ensures that the right to timely services is not just a promise but a practical reality,” said Mr. Meena, adding that BPSMS continues to lead the charge in governance innovation through smart digital interventions.

HRMS Bihar App Now Live

Another key announcement was the rollout of the HRMS Bihar Android Mobile App, now live on the Google Play Store. This app provides government employees with access to their service book, leave applications, service tracking, and correction submissions with supporting documentation. The iOS version is expected soon, while Phase II modules of HRMS will soon cover disciplinary actions, promotions, pensions, insurance, training, and exit procedures. To assist with implementation, comprehensive handbooks for e-service books and employee self-service were also released.

Group Health Insurance for Contractual Staff

In a move aimed at promoting employee welfare, a Memorandum of Understanding (MoU) was signed between BPSMS and SBI General Insurance Company Limited for the rollout of a Group Health Insurance (GHI) scheme for 3,560 contractual employees. This includes 2,850 Executive Assistants, 608 IT Assistants, and 102 IT Managers deployed at various administrative levels.

The scheme provides cashless treatment coverage up to Rs. 5 lakh per annum, effective from day one, including for pre-existing conditions. It also includes maternity care (Rs. 20,000 for normal and Rs. 50,000 for caesarean deliveries), ICU, AYUSH, and pre/post-hospitalization expenses (30/60 days). A dedicated 24×7 claims team, 1-hour pre-authorization, and 3-hour discharge approval window ensure swift response times. Employees will also receive benefits under SBI’s Salary Package for Contractual Employees.

The total insurance premium of Rs. 1.42 crore plus GST will be fully borne by BPSMS for one year. The MoU is valid for three years and is subject to extension.

Commitment to Inclusive and Digital Governance

The Development Commissioner of Bihar hailed the developments, stating, “This initiative not only strengthens social security for our contractual workforce but also reinforces transparency and compassion in governance. Technology-enabled services are critical to good governance.”

With these initiatives, the Government of Bihar, through BPSMS, has reiterated its dedication to digitally enabled, inclusive, and efficient governance, setting benchmarks in citizen service delivery and employee welfare across the country.

Also Read: Haryana Appoints Seven IAS Officers of 2023 Batch as SDMs Across Districts


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
Punpun cable suspension bridge
Bihar’s First Cable Suspension Bridge on Punpun River Nears Completion: 320-Meter Bridge to Open Soon
Nitish Kumar CM
Bihar’s Road Revolution: Two Decades of Transformative Development Under CM Nitish Kumar is Reshaping Bihar's Economy
CM Hemant Soren
Jharkhand Govt Clears 66 Proposals Under CM Hemant Soren, Honours Shibu Soren’s Legacy & Allocates Residence to Wife Roopi Soren
bureaucracy news
Bureaucratic Moves: Arvind Rawat Appointed to Food Dept, Ajitesh Kumar Gets Extension, Manoj Jain Returns to Parent Cadre
PM-AJAY bihar
Bihar: 10 New Hostels Approved Under PM-AJAY Scheme to Support SC-ST Students in Bihar
Jharkhand News
Jharkhand’s RINPAS Marks 100 Years with Centenary Celebration, CM Hemant Soren Launches Tele Mental Health Services
Chhattisgarh News
Chhattisgarh: CM Sai Highlights Tribal Heritage at Bhado Ekadashi Vrat Karma Tihar, Cohesion of Cultural Pride & Nature Conservation
Startup Engagement Programme
DPIIT & ICICI Bank Join Hands to Launch National Startup Engagement Programme
ADVERTISEMENT
ADVERTISEMENT
Videos
IPS Shikha Goel
Decoding Digital Dangers: Insights from IPS Shikha Goel on Cyber Crimes
IPS Mukesh Kumar Bhamoo
Managing Elections, Communal Tensions, and Public Safety – Meet IPS Mukesh Kumar Bhamoo | Video Interview
WhatsApp Image 2025-08-25 at 13.56
Operation Hunt: IPS Dr. Karanraj Vaghela’s Mission to Nab Valsad’s Most Wanted
ADVERTISEMENT
UPSC Stories
IAS Minnu P M
“Lazy, Sleepy, Yet Determined”: Minnu P M’s Honest Take on Cracking UPSC
Minnu PM, once a clerk in Kerala Police, cleared UPSC with AIR 150 after five years of struggle. Her...
IPS Ashish Tiwari
From IIT and Investment Banking to Public Service, Meet IPS Ashish Tiwari 
Ashish Tiwari, IIT graduate and former investment banker, chose public service over global finance. As...
WhatsApp Image 2025-08-12 at 7.27
First Attempt IRS, Fourth Attempt IPS: The Relentless Pursuit of Jitendra Kumar Yadav Who Cracked UPSC 3 Times
IPS Yadav is originally from Chhattisgarh. He was first selected for the IRS through UPSC and later for...
Social Media
IAS Sakshi Sawhney Amritsar DC
Punjab Floods: IAS Sakshi Sawhney’s Emotional Appeal to Elderly Man Wins Hearts, Video of Humanity Goes Viral
Viral Video Captures Emotional Moment as Amritsar DC Shows Sensitivity and Courage Amid Relief Effor...
Masahiro Hara
From Go Board to Global Use, How QR Codes Changed the World: IRAS Officer Ananth Rupanagudi Spotlights Masahiro Hara’s Vision
IRAS officer Ananth Rupanagudi shared a video on Masahiro Hara, the inventor of QR codes, highlighting...
IFS Susanta Nanda Video
A Mother’s Duty: Tigress Watches Over Cubs Splashing in Waterhole — Heartwarming Video Shared By Retd. IFS Officer Susanta Nanda
A tender wildlife video shared by Retd. IFS officer Susanta Nanda shows a tigress keeping watch over...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
Punpun cable suspension bridge
Bihar’s First Cable Suspension Bridge on Punpun River Nears Completion: 320-Meter Bridge to Open Soon
Nitish Kumar CM
Bihar’s Road Revolution: Two Decades of Transformative Development Under CM Nitish Kumar is Reshaping Bihar's Economy
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
IPS Shikha Goel
IPS Mukesh Kumar Bhamoo
WhatsApp Image 2025-08-25 at 13.56
ADVERTISEMENT
ADVERTISEMENT