https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

Noida Authority CEO Imposes Unique Punishment on Staff for Delayed Service to Elderly Visitor

During a routine CCTV review, Noida Authority CEO IAS Lokesh M noticed an elderly man waiting for assistance. After a 20-minute delay, he imposed a 20-minute standing punishment on 16 staff members for the delay.
Indian Masterminds Stories

In a surprising move that has garnered widespread attention, the CEO of Noida Authority, Dr. Lokesh M, an IAS officer of the 2005 batch, took a bold step to enforce discipline and improve public service efficiency. The incident, which has gone viral on social media, highlights Dr. Lokesh’s innovative approach to holding staff accountable for delays in providing timely services.

The incident unfolded during a routine monitoring session where Dr. Lokesh was reviewing the CCTV footage of the office. While monitoring, he noticed an elderly man waiting for an extended period at one of the service counters without any assistance. Concerned about the delay, Dr. Lokesh immediately instructed the on-duty staff to either resolve the issue for the elderly man or inform him if the service could not be provided. However, after 20 minutes, the man was still waiting, prompting the CEO to take immediate action.

In response to the delay, Dr. Lokesh personally visited the residential plot department to investigate the matter and ensure the issue was resolved. He then imposed an unusual disciplinary measure on 16 employees, including both male and female staff members. The staff were asked to stand at their desks for 20 minutes as a form of punishment for the delay in providing service. This action was part of Dr. Lokesh’s broader efforts to instill a sense of accountability and efficiency in the organization.

The incident was captured on video, which quickly went viral on social media. In the video, the employees are seen standing at their desks while continuing their work. The unusual punishment has sparked a wave of praise for Dr. Lokesh, with many people applauding his decisive approach to improving public service. Citizens have called it a necessary step to ensure government employees are held accountable for their duties.

Dr. Lokesh M, who has been working relentlessly to bring efficiency and accountability to the Noida Authority, has made efforts to enhance the working environment by implementing 65 CCTV cameras throughout the office. These cameras not only monitor staff performance but also track the experiences of visitors. Dr. Lokesh’s actions highlight his commitment to ensuring that services are delivered promptly, particularly to vulnerable groups such as the elderly.

By taking swift action in this instance, Dr. Lokesh demonstrated his dedication to fostering a culture of efficiency, accountability, and empathy in public offices. His approach has not only improved the speed and quality of services at the Noida Authority but has also set a strong example for other government offices to follow.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
UP Government Uttar Pradesh Yogi
Uttar Pradesh: Yogi Govt Transfers 8 IAS Officers, Appoints Masoom Ali Sarwar as Waqf Board CEO
Y-Puran-Kumar
Haryana IPS Y Puran Kumar Suicide: IAS Wife Amneet Kumar Files Complaint Against DGP and SP Over Explosive Note
shastri-bhawan
“I Just Couldn't Take It Anymore” - The Untold Story Behind CSS Officer Deepak Khoda’s Suicide Attempt at Shastri Bhawan | Exclusive Interview
grse mou
GRSE Signs Strategic MoU to Boost Indigenous Development of Advanced Naval Navigation Systems
Mazagon_Dock_Shipbuilders_Ltd_Organizes_Diwali_Mela_
Mazagon Dock Shipbuilders Ltd (MDL) Hosts Diwali Mela to Boost Vigilance Awareness and Empower Rural Self-Help Groups
NALCO_MOU_
NALCO Foundation Signs MoU to Boost Skill Development and Livelihood Opportunities for Rural Youth
Concor
Dividend Alert: CONCOR to Announce Q2 FY26 Financial Results and Second Interim Dividend on November 11
ircon and coal india
Coal India Partners with IRCON to Strengthen Rail Network for Seamless Coal Transportation
ADVERTISEMENT
ADVERTISEMENT
Videos
IDES Saquib Alam
UPSC Strategy & Mindset Tips from IDES Officer Saquib Alam | Video Interview 
Dr G K Goswami IPS
Everything you ever wanted to know about e-murder, e-dacoity and data safety
IFS Ravikant Meena UPSC IFS
Ravikant Meena on IFS Preparation, Optionals, and Life in Forest Service
ADVERTISEMENT
UPSC Stories
Jitendra Baghel MPPSC
7 Years, 4 Interviews, Now Dy.SP: How Jitendra Baghel Cracked MPPSC Through Relentless Struggle
Jitendra Baghel’s inspiring journey from a humble farming background to MPPSC Dy.SP showcases relentless...
IDES Saquib Alam
UPSC Strategy & Mindset Tips from IDES Officer Saquib Alam | Video Interview 
Discover how IDES officer Saquib Alam left his corporate job at Mahindra, overcame six UPSC attempts,...
Utkarsh Ujjwal IAS
IAS Utkarsh Ujjwal Shares Key Advice for UPSC Aspirants: Work Ethic, Failure, and Focus
Read the inspiring journey of IAS Utkarsh Ujjwal, 2023 batch, Gujarat cadre. From IIT Guwahati to clearing...
Social Media
World Rhino Day India
On World Rhino Day, IFS Officer Parveen Kaswan Shares Rare Insights - India Now Hosts 80% of the World’s One-Horned Rhinos
September 22 Marks Global Call for Rhino Conservation; India Holds 80% of World’s Greater One-Horned...
Parag Madhukar Dhakate
Relentless Rains Wreak Havoc in Dehradun: IFS officer PM Dhakate Warns Citizens Amid Flash Floods
Cloudbursts in Dehradun triggered flash floods. IFS officer Dr. PM Dhakate warned citizens to stay indoors...
Forest Guard Tiger Encounter
Tigers Clash in the Wild as Forest Guards Capture Rare Footage , Retired IFS Mohan Pargaien Posts Viral Video
Retired IFS officer Mohan Pargaien shares viral video of three tigers brawling in Ramnagar, as forest...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
UP Government Uttar Pradesh Yogi
Uttar Pradesh: Yogi Govt Transfers 8 IAS Officers, Appoints Masoom Ali Sarwar as Waqf Board CEO
Y-Puran-Kumar
Haryana IPS Y Puran Kumar Suicide: IAS Wife Amneet Kumar Files Complaint Against DGP and SP Over Explosive Note
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
IDES Saquib Alam
Dr G K Goswami IPS
IFS Ravikant Meena UPSC IFS
ADVERTISEMENT
ADVERTISEMENT