https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

Noida Authority CEO Imposes Unique Punishment on Staff for Delayed Service to Elderly Visitor

During a routine CCTV review, Noida Authority CEO IAS Lokesh M noticed an elderly man waiting for assistance. After a 20-minute delay, he imposed a 20-minute standing punishment on 16 staff members for the delay.
Indian Masterminds Stories

In a surprising move that has garnered widespread attention, the CEO of Noida Authority, Dr. Lokesh M, an IAS officer of the 2005 batch, took a bold step to enforce discipline and improve public service efficiency. The incident, which has gone viral on social media, highlights Dr. Lokesh’s innovative approach to holding staff accountable for delays in providing timely services.

The incident unfolded during a routine monitoring session where Dr. Lokesh was reviewing the CCTV footage of the office. While monitoring, he noticed an elderly man waiting for an extended period at one of the service counters without any assistance. Concerned about the delay, Dr. Lokesh immediately instructed the on-duty staff to either resolve the issue for the elderly man or inform him if the service could not be provided. However, after 20 minutes, the man was still waiting, prompting the CEO to take immediate action.

In response to the delay, Dr. Lokesh personally visited the residential plot department to investigate the matter and ensure the issue was resolved. He then imposed an unusual disciplinary measure on 16 employees, including both male and female staff members. The staff were asked to stand at their desks for 20 minutes as a form of punishment for the delay in providing service. This action was part of Dr. Lokesh’s broader efforts to instill a sense of accountability and efficiency in the organization.

The incident was captured on video, which quickly went viral on social media. In the video, the employees are seen standing at their desks while continuing their work. The unusual punishment has sparked a wave of praise for Dr. Lokesh, with many people applauding his decisive approach to improving public service. Citizens have called it a necessary step to ensure government employees are held accountable for their duties.

Dr. Lokesh M, who has been working relentlessly to bring efficiency and accountability to the Noida Authority, has made efforts to enhance the working environment by implementing 65 CCTV cameras throughout the office. These cameras not only monitor staff performance but also track the experiences of visitors. Dr. Lokesh’s actions highlight his commitment to ensuring that services are delivered promptly, particularly to vulnerable groups such as the elderly.

By taking swift action in this instance, Dr. Lokesh demonstrated his dedication to fostering a culture of efficiency, accountability, and empathy in public offices. His approach has not only improved the speed and quality of services at the Noida Authority but has also set a strong example for other government offices to follow.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
Indian Navy DSC A20 induction
Indian Navy Inducts First Indigenously-Built Diving Support Craft 'DSC A20' from Titagarh Rail Systems
dehradun-dm-savin-bansal_aa2768654aaa8b746af08aa32e6dc07d
Who is IAS Officer Savin Bansal? Dehradun DM in Spotlight After Clash with Cabinet Minister Ganesh Joshi
BPCL_Rahul_Dravid
BPCL’s MAK Lubricants Launches Nationwide Radio Campaign to Honour Mechanics Across India
Oil India OIL AGM
Oil India Reports Record Output, ₹7,000 Cr Profit at 66th AGM; Unveils Green Energy & Net Zero Roadmap
Rajesh Kumar Singh
Indian Defence Service of Engineers (IDSE) Marks 76th Raising Day with Focus on Infrastructure and Technology
IREDA
IREDA Approves ₹1,134 Crore Loan to Insolation Green Energy for 4.5 GW Solar Cell Manufacturing Plant in Madhya Pradesh
PFC_hosts_
PFC Hosts Power HR Forum’s 15th Annual Meet, Uniting PSU Leaders to Drive HR Excellence in Power Sector
IPS Anjana Sinha Ram Gopal Varma case
Who is IPS Officer Anjana Sinha? Filed Case Against Ram Gopal Varma Over Identity Misuse in ‘Dhahanam’ Web Series
ADVERTISEMENT
ADVERTISEMENT
Videos
Dr. S.K
Technology Meets Ecology: IFS Dr S K Srivastava’s Game-Changing Innovations in Forest Management | Eco Warrior Awards 2025 Interview
IFS Uttam Kumar Sharma Interview
From Extinction to Exhilaration: The Untold Story and Future Vision of Project Cheetah | Led by IFS Uttam Kumar Sharma | Eco Warrior Awards 2025
K M Abharna IFS Eco Warrior Awards 2025
Meet K. M. Abharna, the IFS Officer Behind Avni’s Case and Vidya Balan’s Sherni Role
ADVERTISEMENT
UPSC Stories
Ishwarlal Gurjar UPSC
10th Grade Failure to Indian Police Service: Ishwarlal Gurjar’s UPSC Success Path
Read the inspiring journey of Ishwarlal Gurjar from a small village in Rajasthan to becoming an IPS officer....
IAS Minnu P M
“Lazy, Sleepy, Yet Determined”: Minnu P M’s Honest Take on Cracking UPSC
Minnu PM, once a clerk in Kerala Police, cleared UPSC with AIR 150 after five years of struggle. Her...
IPS Ashish Tiwari
From IIT and Investment Banking to Public Service, Meet IPS Ashish Tiwari 
Ashish Tiwari, IIT graduate and former investment banker, chose public service over global finance. As...
Social Media
Parag Madhukar Dhakate
Relentless Rains Wreak Havoc in Dehradun: IFS officer PM Dhakate Warns Citizens Amid Flash Floods
Cloudbursts in Dehradun triggered flash floods. IFS officer Dr. PM Dhakate warned citizens to stay indoors...
Forest Guard Tiger Encounter
Tigers Clash in the Wild as Forest Guards Capture Rare Footage , Retired IFS Mohan Pargaien Posts Viral Video
Retired IFS officer Mohan Pargaien shares viral video of three tigers brawling in Ramnagar, as forest...
Tamil Nadu Gaur Rescue
Tiruchirappalli Forest Officials Risk Lives to Rescue Juvenile Gaur; Video Shared by IAS Officer Goes Viral
Trichy forest and fire teams risk lives to rescue a juvenile Indian gaur; IAS officer Supriya Sahu shares...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
Indian Navy DSC A20 induction
Indian Navy Inducts First Indigenously-Built Diving Support Craft 'DSC A20' from Titagarh Rail Systems
dehradun-dm-savin-bansal_aa2768654aaa8b746af08aa32e6dc07d
Who is IAS Officer Savin Bansal? Dehradun DM in Spotlight After Clash with Cabinet Minister Ganesh Joshi
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
Dr. S.K
IFS Uttam Kumar Sharma Interview
K M Abharna IFS Eco Warrior Awards 2025
ADVERTISEMENT
ADVERTISEMENT