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Goa Tourism’s Tale of Resilience and Reinvention

Known for its beaches and vibrant atmosphere, Goa faces post-Covid tourism challenges, with international visitors not yet returning to pre-pandemic levels. Amid rising competition from South East Asia and infrastructure issues, Can Goa's revitalize its tourism sector?
Indian Masterminds Stories

No matter where you live in India, from the north to the south, Goa remains the prima donnatourist destinations with beaches. Goa attracts not only Indians but international tourists as well. Goa is known for its stunning beaches, breathtaking springs and waterfalls, vibrant atmosphere, lush greeneryand backwaters offering hidden gems and offbeat spots. Its laid-back vibe, lively nightlife, and exotic beauty have made it a dream destination for everyone.

However, in recent years, particularly after the Covid-19 pandemic, there has been a shift in tourist preferences across India, which has had an impact on tourism in Goa. While the overall number of tourists arriving in Goa has increased since 2022, the number of international visitors has yet to return to pre-Covid levels.

According to the Goa Tourism Department, while 80.5 lakh tourists (71.2 lakh Indians and 9.3 lakh foreigners) visited Goa in 2019 only 29.7 lakhfootfalls (26.7 Indians and 3 lakh foreigners) were recorded in 2020 due to Covid-19 pandemic induced lockdown. The situation turned for the worse in 2021, with just 20,000 international tourists turning up while domestic tourists’ figures went up to 33 lakhs. Situation improved in 2023 but the number of foreign visitors to Goa has not reached pre-Covid levels (4.5 lakh in 2023).

YearIndian Tourists (in lakh)International Tourists (in lakh)Total Tourists (in lakh)
201971.29.380.5
202026.7329.7
2021330.0233.02
202270.11.771.8
202381.74.586.2
Mid-202448.31.950.3

Once known as India’s crown jewel, questions are being raised about Goa’s crumbling infrastructure, rising costs, and fierce competition from destinations in Southeast Asia. The moot question is: Can Goa still reclaim its status as a premier global destination?

For answers, Indian Masterminds spoke to the Director of Tourism in Goa, Mr Suneel Anchipaka, a 2014-batch IAS officer.

THE GROWING COMPETITION

Meanwhile, tourism in Southeast Asia is experiencing a remarkable boom. In 2023, the six major ASEAN countries – Indonesia, Thailand, Singapore, Malaysia, Vietnam, and the Philippines – saw a dramatic surge in inbound tourism, from 39 million in 2022 to 91 million in 2023. The growing allure of Southeast Asia, fueled by simplified visa policies, budget-friendly travel options, and a vibrant tourism ecosystem, is placing Goa at a clear disadvantage.

Mr Suneel pointed out that comparisons between Goa and countries like Sri Lanka or Malaysia are not entirely fair. “It’s important to remember that Goa is a state within India, while Sri Lanka and Malaysia are independent nations,” he explained. “Comparing Goa to entire countries can give a skewed or incomplete picture of its tourism potential.”

THE CHALLENGES FACING GOA’S TOURISM INDUSTRY

The once-iconic “Brand Goa” is beginning to lose its shine. Visitors are frustrated by bumpy roads, a lack of efficient local transport, overflowing garbage bins, and exorbitantly high hotel prices. The notorious taxi mafia, coupled with limited public transport options, has only added to the growing discontent.

While acknowledging the issues Goa faces with infrastructure, MrSuneel highlighted the tourism department’s efforts to promote initiatives like ‘Goa Beyond Beaches’, ‘Regenerative Tourism’, and ‘Ekadasha Teertha’. He said, “We are shifting our focus from quantity to quality tourism. Goa may face difficulties, but our continued charm lies in the uniqueness of the destination.New international charter flights from Russia, Uzbekistan, Poland, and Kazakhstan are proof of this.”

THE SPIRIT OF GOA

The real challenge may not lie in competing with Southeast Asia, but in making Goa more functional for the visitors we already have. By focusing on fundamental aspects like roads, cleanliness, and transport, Goa can begin to reclaim its competitive edge.

Beyond its beaches, Goa can leverage its rich cultural heritage, vibrant festivals, and natural landscapes to diversify tourism. The ‘Goa Beyond Beaches’ concept, with ecotourism, heritage trails, and adventure sports, could attract a broader range of travelers. Bali has rebranded itself as a wellness and spiritual hub. Goa too can offer more than just a beach experience. As Mr. Suneel noted, “It’s not about numbers, but about attracting visitors who appreciate Goa’s beauty and culture.”

THE GOA: NEVER ENDING LOVE STORY

Goa may be facing a crisis in its tourism sector, but it is not beyond redemption. Goa Tourism Department offers hope for the future, but it will require collective action from all stakeholders – government officials, local communities, and tourism operators – to bring about the necessary changes. Goa’s beauty and allure are undeniable, and with the right approach, it can once again become a top destination for both domestic and international tourists.


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