https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

To Register a Mobile Phone Loss Complaint in Hapur, You Just Have to Scan a QR Code

• Hapur Police started an initiative to find stolen mobile phones • This initiative enabled them to recover hundreds of mobile phones • The good thing is that people don’t need to go to police stations to report the loss
Indian Masterminds Stories

Losing a smart phone, with all private contents and contacts, will no doubt cause people stress. On top of that, having to go to a police station to report its loss or theft, adds to the stress. And, it gets worse when police don’t pay heed to such ‘minor’ cases.

However, this is not the case in UP’s Hapur district. Here, 2012 batch IPS officer Abhishek Verma’s unique initiative of ‘QR Code Scanner’ is making reporting loss of theft of mobile phones easier for the public.
Superintendent of Police Abhishek Verma’s initiative has garnered tremendous response. What he did was get a common QR code installed in all police stations and outposts, where people can go and just scan the QR code to register their complaint without any intervention of police. Acting on such complaints, his police team has recovered more than 160 mobile phones, worth 60 lakhs, till now, and handed these over to their rightful owners.

Indian Masterminds interacted with Mr. Abhishek Verma to know more about this initiative.

Hapur SP, Abhishek Verma

QR CODE INITIATIVE

Mobile phones are a lifeline for everyone. Apart from being a mode of communication, it stores our personal data and much more. But, often, mobiles get snatched from people on streets, trains, and other public places, and the victims have to go from table to table just to get their complaint registered.
And there are people who do not even know that after losing their mobile, they can go to the state police website and lodge an FIR online. That all that they have to do is fill up a form available on the website, and their e-FIR gets registered.

However, people in rural areas who are not so tech savvy, this is a difficult task. Apart from this, people from both city and village often complain that police do not take their complaints seriously.
Taking into account all these grievances, Mr. Verma started working on an initiative where police did not have any role in registering mobile theft complaint. Since, making payment through QR code is quite a common practice nowadays, and scanning a QR code is very easy – open the app you want to use and scan, or open the camera and scan – he decided to install a QR code for registering complaints of mobile phone thefts.

Press note giving information about initiative

“We installed QR codes in all our police stations. Got the QR designed by our cyber cell team and linked it to the UP Police website. Ever since, the police part in lodging an FIR is over. As soon as someone scans the QR code, a Google Form will open. It is available in both Hindi and English,” Mr. Verma said.

If someone loses a phone, he or she can directly go up to the QR code, scan it, and lodge a complaint. If someone cannot go physically, they can get the photo scanned and lodge the complaint sitting at home. Around 5-7 information will have to be filled in the form, including IMEI and mobile number.

This data then gets entered into the centralized data base of the police. And then the police start working on the case. They ask the mobile company for location and get other details from the operators. They also find out details from the mobile number. And, in this way, they continue their investigation till the handset is recovered.

QR Code

IMMENSELY SUCCESSFUL

This initiative was started in June this year. So far, the police have received about 510 complaints of lost mobiles, out of which, 160 mobiles have been recovered.

While working on many cases, the police recovered mobile phones from other districts also. The success is the result of working in mission mode for the last few months.

ROUTINE PROCEDURE

In places where this QR code facility is not available, people can lodge an e-FIR by visiting their state police website. Apart from this, the Government of India has created a portal for complaints of loss of mobile.

Complaints can be registered by visiting the CEIR portal – https://www.ceir.gov.in/Home/index.jsp
CEIR (Central Equipment Identity Register) is an initiative by the Department of Telecommunications. As soon as a complaint gets registered by entering the phone details of the complaint filer, the stolen or lost phone will be blocked and all information regarding it will be sent to the concerned police station.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
Indian Ratings Growth
Rising Border Tensions Fuel Investor Interest in Defence Stocks
NHPC_resized_2
NHPC Shines at 10th India PSU IT Awards 2025, Bags Top Honors for Digital Excellence
Andhra Pradesh High Court
AP High Court Grants Interim Relief to IPS Officers in Kadambari Jethwani Case
Rajasthan Government
9 RAS Officers Transferred in Rajasthan; Govt Lifts Ban on Transfers in Border Districts
WhatsApp Image 2025-05-09 at 19.44
Foreign Ministry Press Briefing: Pakistan Fired 400 Turkish Drones, Used Civilian Flights as Shields to Deter Indian Retaliation
DelhiPolice
231 Police Officers Transferred in Delhi's Outer-North District in Major Reshuffle
BEML-Limited
BEML Declares Rs. 15 Interim Dividend Despite Weak Q3 Results
OIL INDIA
Motilal Meena Appointed as Non-Official Director on Board of Oil India Limited
ADVERTISEMENT
ADVERTISEMENT
Videos
IPS Sandeep Tamgadge
IPS Sandeep Tamgadge’s Two Decades of Service in Nagaland
IMG-20250429-WA0019
How Mission IAS is Transforming Dreams of Underprivileged UPSC Aspirants
Aakash Garg
Computer Engineer Aakash Garg Takes AIR-5 in UPSC CSE 2024 Through Sheer Discipline And Hard Work | Exclusive
ADVERTISEMENT
UPSC Stories
iqbal-ahmad-upsc-2024
From Cycle Repair Shop to UPSC Rank 998: UP's Iqabal Ahmad’s Inspiring Journey Against All Odds
Iqbal Ahmad, son of a handyman from Sant Kabir Nagar, secured 998th rank in UPSC 2024, fulfilling his...
IPS Sandeep Tamgadge
IPS Sandeep Tamgadge’s Two Decades of Service in Nagaland
For over 20 years, IPS officer Sandeep Tamgadge has served Nagaland, navigating its unique cultural landscape...
Shubham Kaurav UPSC
Four Attempts, One Dream: How Shubham Kaurav Cracked UPSC CSE with AIR 291
With determination, self-study, and a strategic mindset, Gwalior’s Shubham Kaurav turned years of hard...
Social Media
Fakenews
Be Aware: Fake Videos and Propaganda Cloud Public Discourse After India’s Cross-Border Strike
In the aftermath of Operation Sindoor, numerous false and doctored videos claiming to show the strikes...
Indore Road Safety Campaign by Air Hostesses
The Cleanest of India, Indore, Launches Inclusive Road Safety Campaign Featuring Air Hostesses - Know More!
In a unique civic initiative, Indore Traffic Police deployed air hostesses using sign language at key...
Shakti Dubey AIR 1
UPSC Rank 1 Shakti Dubey's Success Sparks Debate on Civil Services Examination System, Ex-IPS Officer Raises Questions
Shakti Dubey’s UPSC Rank 1 success has sparked debate after ex-IPS officer Yashovardhan Azad questioned...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
Indian Ratings Growth
Rising Border Tensions Fuel Investor Interest in Defence Stocks
NHPC_resized_2
NHPC Shines at 10th India PSU IT Awards 2025, Bags Top Honors for Digital Excellence
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
IPS Sandeep Tamgadge
IMG-20250429-WA0019
Aakash Garg
ADVERTISEMENT
ADVERTISEMENT