https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

To Register a Mobile Phone Loss Complaint in Hapur, You Just Have to Scan a QR Code

• Hapur Police started an initiative to find stolen mobile phones • This initiative enabled them to recover hundreds of mobile phones • The good thing is that people don’t need to go to police stations to report the loss
Indian Masterminds Stories

Losing a smart phone, with all private contents and contacts, will no doubt cause people stress. On top of that, having to go to a police station to report its loss or theft, adds to the stress. And, it gets worse when police don’t pay heed to such ‘minor’ cases.

However, this is not the case in UP’s Hapur district. Here, 2012 batch IPS officer Abhishek Verma’s unique initiative of ‘QR Code Scanner’ is making reporting loss of theft of mobile phones easier for the public.
Superintendent of Police Abhishek Verma’s initiative has garnered tremendous response. What he did was get a common QR code installed in all police stations and outposts, where people can go and just scan the QR code to register their complaint without any intervention of police. Acting on such complaints, his police team has recovered more than 160 mobile phones, worth 60 lakhs, till now, and handed these over to their rightful owners.

Indian Masterminds interacted with Mr. Abhishek Verma to know more about this initiative.

Hapur SP, Abhishek Verma

QR CODE INITIATIVE

Mobile phones are a lifeline for everyone. Apart from being a mode of communication, it stores our personal data and much more. But, often, mobiles get snatched from people on streets, trains, and other public places, and the victims have to go from table to table just to get their complaint registered.
And there are people who do not even know that after losing their mobile, they can go to the state police website and lodge an FIR online. That all that they have to do is fill up a form available on the website, and their e-FIR gets registered.

However, people in rural areas who are not so tech savvy, this is a difficult task. Apart from this, people from both city and village often complain that police do not take their complaints seriously.
Taking into account all these grievances, Mr. Verma started working on an initiative where police did not have any role in registering mobile theft complaint. Since, making payment through QR code is quite a common practice nowadays, and scanning a QR code is very easy – open the app you want to use and scan, or open the camera and scan – he decided to install a QR code for registering complaints of mobile phone thefts.

Press note giving information about initiative

“We installed QR codes in all our police stations. Got the QR designed by our cyber cell team and linked it to the UP Police website. Ever since, the police part in lodging an FIR is over. As soon as someone scans the QR code, a Google Form will open. It is available in both Hindi and English,” Mr. Verma said.

If someone loses a phone, he or she can directly go up to the QR code, scan it, and lodge a complaint. If someone cannot go physically, they can get the photo scanned and lodge the complaint sitting at home. Around 5-7 information will have to be filled in the form, including IMEI and mobile number.

This data then gets entered into the centralized data base of the police. And then the police start working on the case. They ask the mobile company for location and get other details from the operators. They also find out details from the mobile number. And, in this way, they continue their investigation till the handset is recovered.

QR Code

IMMENSELY SUCCESSFUL

This initiative was started in June this year. So far, the police have received about 510 complaints of lost mobiles, out of which, 160 mobiles have been recovered.

While working on many cases, the police recovered mobile phones from other districts also. The success is the result of working in mission mode for the last few months.

ROUTINE PROCEDURE

In places where this QR code facility is not available, people can lodge an e-FIR by visiting their state police website. Apart from this, the Government of India has created a portal for complaints of loss of mobile.

Complaints can be registered by visiting the CEIR portal – https://www.ceir.gov.in/Home/index.jsp
CEIR (Central Equipment Identity Register) is an initiative by the Department of Telecommunications. As soon as a complaint gets registered by entering the phone details of the complaint filer, the stolen or lost phone will be blocked and all information regarding it will be sent to the concerned police station.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
Raj DGP
Rajasthan: New DGP Rajeev Sharma Aims to Make Rajasthan a Model for Policing in India – Know His Future Plans for Policing in State
Leopard Threat on Kanwar Yatra
UP: Leopard Threat Looms Over Kanwar Yatra in Bijnor; Administration Steps Up Vigil with Drones and Patrolling
Ladli Behna Yojana Housing
Ladli Behna Yojana: 1.30 Crore Urban Beneficiaries to Receive Houses Alongside Financial Aid, Announces MP CM Mohan Yadav
Mohan Yadav
Rs 8,682 MSP for Moong: CM Dr Mohan Yadav Requests 40% Procurement Amid Surge in Cultivation
Gwalior Chambal development pic
MP CM Mohan Yadav Flags Off Rs265 Cr Projects, Inaugurates ISBT & Sports Complex; Gwalior-Chambal Set to Become Powerhouse of Progress
Tribhuvan Sahkari University Anand
Tribhuvan Sahkari University Foundation Stone Laid by Amit Shah and Bhupendra Patel in Anand, Empower India’s 30 Crore Cooperative Workers
Mohan Yadav CM MP
MP Govt Committed to 27% OBC Reservation: CM Mohan Yadav Reaffirms Stand Based on Factual Data
cm mohan yadav
Cooperatives Empowering Youth, Driving Growth: MP CM Dr Mohan Yadav on International Cooperative Day
ADVERTISEMENT
ADVERTISEMENT
Videos
WhatsApp Image 2025-07-03 at 13.33
IRS Sanjay Bahadur: The Officer With a Pen That Bites | Video Interview
Inderjit Singh Air India
Is Air India Carrying The Burden of Split Before Privatisation?
Ex IRS C Rajendiran
Ex-IRS Officer C. Rajendiran Illuminates Thirukkural’s Timeless Wisdom in Exclusive Interview
ADVERTISEMENT
UPSC Stories
IPS Deepak Meghani
Deepak Meghani, IPS: A Journey of Focus, Failure, and Quiet Discipline
A passionate writer, he has authored several books in Gujarati, ranging from exam strategy guides to...
Sanish Kumar Singh
“If you want it badly enough, you’ll find a way,” Sanish Kumar Singh AIR 8, UPSC IFS 2024 
The real interview, he says, was much more humane. “The board was conversational. The chairman opened...
Raju Wagh
When the Battlefield Became a Study Room and a Dream Took Flight
Amid IED blasts and anti-Maoist operations in Bastar, CRPF Commando Raju Wagh taught village kids, studied...
Social Media
PV Sindhu
PV Sindhu’s Visit to NADT Turns into a Wholesome Tribute to Legacy—and ‘Moolchandj
The Olympic champion shared nostalgic memories, met aspiring IRS officers, and sparked viral laughter...
Shailaja Chandra
“Nanis & Dadis Have a Brain”: Former IAS Officer Shailaja Chandra Weighs in on 1970s vs 2025 Life Debate - “This Generation Has It Better”
Responding to Viral Post on Middle-Class Struggles, Ex-Bureaucrat Offers Candid Reflection on Then and...
Tigress Arrowhead
The End of an Era: A Queen Falls - Ranthambore’s Iconic Tigress Arrowhead (T-84) Passes Away at 14, Hours After Daughter’s Relocation
Ranthambore mourns the loss of one of its fiercest and most beloved tigers, Arrowhead, the granddaughter...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
Raj DGP
Rajasthan: New DGP Rajeev Sharma Aims to Make Rajasthan a Model for Policing in India – Know His Future Plans for Policing in State
Leopard Threat on Kanwar Yatra
UP: Leopard Threat Looms Over Kanwar Yatra in Bijnor; Administration Steps Up Vigil with Drones and Patrolling
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
WhatsApp Image 2025-07-03 at 13.33
Inderjit Singh Air India
Ex IRS C Rajendiran
ADVERTISEMENT
ADVERTISEMENT