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DMRC Integrates BHIM UPI in Sarathi App to Simplify Metro Ticket Payments for 7 Million Daily Commuters

New in-app payment feature powered by BHIM VEGA enables secure, one-click UPI payments for Delhi Metro tickets, boosts digital adoption and reduces queues
Indian Masterminds Stories

New Delhi: In a major push towards enhancing digital convenience for metro commuters, the Delhi Metro Rail Corporation (DMRC) has integrated a new UPI-based payment system—BHIM VEGA—into its Sarathi mobile application. The move is aimed at making ticket purchases quicker, smoother, and fully digital, reducing dependency on ticket counters and external payment gateways.

Developed in collaboration with NPCI BHIM Services Ltd (NBSL), the feature enables passengers to register UPI IDs, link their bank accounts or RuPay cards, and complete secure payments directly within the app—without any redirection to third-party platforms.

“With the launch of ‘DMRC Pay powered by BHIM’, we are further simplifying daily ticketing for our passengers. One-click, in-app payments will not only save time but also streamline the entire experience,” said Vikas Kumar, Managing Director of DMRC.

Enhanced Digital Integration Across Services

According to DMRC, more than 70% of its seven million daily commuters already use digital ticketing. The new payment integration is expected to further boost this figure while significantly reducing queues at metro stations.

Apart from ticketing, the Sarathi app also now allows:

  • Booking for the ‘Jai Hind Sound and Light Show’ at Red Fort with no extra convenience fee
  • Integrated ticketing with Noida Metro Rail Corporation (NMRC) for seamless multi-line journey planning
  • Recharge options for RuPay NCMC cards via digital payment modes
  • Bus ticketing through ONDC, allowing users to purchase tickets for DTC, NCRTC, NMRC, and more—all on one platform

“This collaboration with DMRC is a step forward in bringing UPI’s convenience directly into the daily lives of millions of commuters,” said Lalitha Nataraj, MD & CEO of NBSL.

Faster Checkouts & Secure Transactions

The BHIM VEGA solution offers benefits such as:

  • Lower transaction failure rates
  • Faster checkouts
  • High-level security protocols
    These improvements are especially valuable in time-sensitive environments like public transport, where ease and speed are critical.

About DMRC

The Delhi Metro Rail Corporation (DMRC) is a joint venture of the central and state governments that operates the Delhi Metro, a large rapid transit system serving Delhi and its satellite cities. Founded in 1995, DMRC also plans and implements metro rail projects in India and abroad, and offers digital services like the Sarthi app and smart card recharges.

Read also: Smooth Commute Ahead: Delhi Metro QR Tickets Now Accessible on ixigo App via ONDC Integration


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