https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

How a BPO is Changing Lives in Rajnandgaon

The district administration of Rajnandgaon started a BPO in 2018 for creating employment opportunities for the youth in the district
Indian Masterminds Stories

It is rightly said that one should aim big to achieve big in life. When a Business Process Outsourcing (BPO) in Tedesara gram panchayat of Rajnandgaon district in Chhattisgarh kicked off in 2018, the plan was to create an infrastructure where 300 people can work. However, the project started slowly with two companies on board that managed to fill only 60 seats in 2018 and continued with just 20 seats in 2019. The operations in the unit were also shut down for a full year.

However, after IAS officer Taran Prakash Sinha stepped in as the new District Collector of Rajnandgaon in June 2021, he saw scope in the project which aimed at spreading employment in this tribal-dominated district. As Mr. Sinha joined the district during the Covid 19 spread, it became even more important for him to work on such a project.

A PPP MODEL

In the year 2020, an expression of interest (EOI) was floated under the District E-Governance Society, Rajnandgaon, where private partners were invited to support the administration in building a good future for their youth by providing jobs in Aarohan BPO. The interested companies made a presentation, and a contract was signed with Technotask Business Solutions. The company initially offered to fill in 110 seats in the BPO, which was completed in a months’ time.

Soon the seats started filling up and reached 400 by the end of June 2021. Around that time, IAS officer Taran Prakash Sinha was appointed as the DC of Rajnandgaon. He visited the BPO and saw an immense scope in the project and, hence, thought of scaling it up.

SCALING THE PROJECT

With an initial infrastructure of 300 seats, the BPO was scaled up as per the youth who were getting hired for the job. The BPO consisted of various training rooms etc. which were hence used for the infrastructure for adding more and more seats. As the numbers started increasing, the aim of the administration was to make a seating arrangement of at least 2000 employees, which will be one of the biggest such PPP projects in the country.

The number which stood at 400 in June 2021 has now reached 1100 till April 2022. Infrastructure facilities like state-of-the-art 1000 computerised production hall, high-speed internet system and 24 hours uninterrupted power facility, centralised CCTV camera and biometric attendance system for monitoring, furniture, seating arrangement, smart training room, fire accident protection system, canteen and parking facility have been provided. The furnished building is in a total area of ​​10,000 sq ft which is fully air conditioned.

Under project Aarohan BPO, it is also proposed to perform beneficiary-oriented works under various government departments. The target has been set to conduct BPO 24X7. In addition to the current working companies, a target has been set to get their work done in coordination with other reputed corporate organisations.

BENEFITS

By launching this project at such a big scale, several benefits are being provided to the people of the district. The youth are now getting an opportunity to work within the district and grow professionally. The tribal youth are also getting inclined towards it, especially during Covid time when people are struggling to get jobs.

Apart from this, the villagers of Tedesara gram panchayat are benefitting through the arrangement of accommodation for around 400 employees on rental basis in the villages. The project has also increased employment opportunities and improved the communication skills of the youth in the other adjoining districts as well. It has also increased accessible opportunities for and capacity development of local youth to work on multi-trained models.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
Bihar Government-resized-IM
Major Bureaucratic Reshuffle in Bihar: 6 IAS, 5 IPS & Over 100 BAS Officers Transferred; Anil Chaudhary Appointed Special Secretary, Home Dept
Ministry of Defence
Defence Ministry Opens Missile and Ammunition Production to Private Sector, Boosts Aatmanirbhar Bharat
Delhi Police
Delhi Police Commissioner Satish Golchha Orders Formation of 3 Units for Contingency Action Plan Amid Nepal Protests
Rajasthan High Court
Rajasthan High Court Allows Prosecution of Retired IAS Officer in Rs 8 Crore Wheat Scam
Uttar Pradesh CM resized
Sacred Confluence, Modern Vision: Yogi Govt Approves Rs. 1 Crore to Develop Durvasa Ashram as Tourism Hub in Azamgarh
Aapki Punji
Every Penny Counts: Finance Minister Launches "Aapki Punji, Aapka Adhikar" Campaign to Return Unclaimed Assets to Citizens
NATPOLREX
NATPOLREX-X 2025: Indian Coast Guard Hosts Mega Marine Pollution Exercise with 32 Nations in Chennai
CM Vishnu Deo Singh
Chhattisgarh Unveils Its First National Highway Tunnel: A Landmark in India's Infrastructure Drive Built in Just 12 Months
ADVERTISEMENT
ADVERTISEMENT
Videos
Dr G K Goswami IPS
Everything you ever wanted to know about e-murder, e-dacoity and data safety
IFS Ravikant Meena UPSC IFS
Ravikant Meena on IFS Preparation, Optionals, and Life in Forest Service
Siddhartha Saxena UPSC CAPF
How Siddhartha Saxena Cracked UPSC CAPF AIR 326 Against All Odds
ADVERTISEMENT
UPSC Stories
Utkarsh Ujjwal IAS
IAS Utkarsh Ujjwal Shares Key Advice for UPSC Aspirants: Work Ethic, Failure, and Focus
Read the inspiring journey of IAS Utkarsh Ujjwal, 2023 batch, Gujarat cadre. From IIT Guwahati to clearing...
Sagar Datta Majumdar UPSC CSE 2024 AIR 317
“Don’t get trapped in the vicious cycle of self-doubt,” says UPSC Achiever Sagar Datta Majumdar
Discover how Sagar Datta Majumdar from Agartala, Tripura, cracked UPSC CSE 2024 with All India Rank 317....
UPSC Chairman Ajay Kumar Live Interaction
From Cut-off Dates to Coaching & Reforms: UPSC Chairman Ajay Kumar Assures Aspirants of Fairness, Transparency & a Future-Ready UPSC | UPSC@100
A Century of Service: The UPSC’s Landmark Year Begins. Chairman Ajay Kumar on UPSC’s Centennial: “Merit,...
Social Media
World Rhino Day India
On World Rhino Day, IFS Officer Parveen Kaswan Shares Rare Insights - India Now Hosts 80% of the World’s One-Horned Rhinos
September 22 Marks Global Call for Rhino Conservation; India Holds 80% of World’s Greater One-Horned...
Parag Madhukar Dhakate
Relentless Rains Wreak Havoc in Dehradun: IFS officer PM Dhakate Warns Citizens Amid Flash Floods
Cloudbursts in Dehradun triggered flash floods. IFS officer Dr. PM Dhakate warned citizens to stay indoors...
Forest Guard Tiger Encounter
Tigers Clash in the Wild as Forest Guards Capture Rare Footage , Retired IFS Mohan Pargaien Posts Viral Video
Retired IFS officer Mohan Pargaien shares viral video of three tigers brawling in Ramnagar, as forest...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
Bihar Government-resized-IM
Major Bureaucratic Reshuffle in Bihar: 6 IAS, 5 IPS & Over 100 BAS Officers Transferred; Anil Chaudhary Appointed Special Secretary, Home Dept
Utkarsh Ujjwal IAS
IAS Utkarsh Ujjwal Shares Key Advice for UPSC Aspirants: Work Ethic, Failure, and Focus
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
Dr G K Goswami IPS
IFS Ravikant Meena UPSC IFS
Siddhartha Saxena UPSC CAPF
ADVERTISEMENT
ADVERTISEMENT