New Delhi: Union Bank of India has been awarded the prestigious 16th NCPEDP-Mphasis Universal Design Award 2025, recognizing its groundbreaking initiatives in promoting accessibility and barrier-free banking services for all, including persons with disabilities.
The award reflects the bank’s dedication to inclusive innovation and sets a benchmark for accessibility practices in the Indian financial sector. It honors Union Bank’s sustained efforts to ensure that banking is inclusive, user-friendly, and equitable, both in its physical infrastructure and digital platforms.
Banking Without Barriers
Union Bank has introduced a wide range of accessibility-focused initiatives, including:
- User-friendly digital banking platforms tailored to diverse customer needs
- Accessible branch facilities designed for ease of use by people with disabilities
- Inclusive design practices that align with the principle of “banking for all”
These efforts support the bank’s mission to empower every customer, every employee, every time, reinforcing its commitment to universal access.
Setting Standards in the Financial Sector
This recognition is not just a milestone for Union Bank but also a statement of progress for the broader banking ecosystem. By integrating universal design and inclusive technology, Union Bank of India is leading by example and inspiring systemic change within the sector.
About the Award
The NCPEDP-Mphasis Universal Design Awards, established in 2010, honor individuals, organizations, and institutions that drive change through inclusive design and accessibility. The awards are presented by the National Centre for Promotion of Employment for Disabled People (NCPEDP) in partnership with Mphasis, and have become a symbol of innovation in social and technological inclusion.
About Union Bank Of India
Union Bank of India is an Indian public sector bank headquartered in Mumbai. It has over 153 million customers and a total business of Rs 21,65,726 crores as of 31 December 2024. After merging with Corporation Bank and Andhra Bank, which came into effect on 1 April 2020, the merged entity became one of the largest public sector banks in terms of branch network with around 9,300 branches. Four of these are located overseas in Hong Kong, Dubai, Antwerp, and Sydney.
Read also: Union Bank of India Reports 11.87% YoY Rise in Q1 FY26 Net Profit- Check Details
