New Delhi: Hindustan Petroleum Corporation Limited (HPCL) has partnered with ICICI Lombard General Insurance to introduce motor insurance services across its retail fuel stations nationwide. The initiative will allow customers to purchase or renew motor insurance while visiting HPCL outlets, making vehicle-related services more accessible and convenient.
The partnership is part of HPCL’s Non-Fuel Business (NFB) strategy, which focuses on expanding customer-centric services beyond fuel sales and transforming fuel stations into multi-service retail destinations.
Motor Insurance Services Now Available at HPCL Retail Outlets
Under the collaboration, customers visiting HPCL fuel stations will be able to access motor insurance services in addition to refuelling their vehicles.
The new offering will enable customers to:
- Buy new motor insurance policies.
- Renew existing motor insurance.
- Access insurance services during routine fuel station visits.
- Complete multiple vehicle-related tasks at a single location.
The initiative aims to save customers time while improving convenience through HPCL’s extensive nationwide retail network.
Partnership Strengthens HPCL’s Non-Fuel Business Strategy
The collaboration is a key part of HPCL’s Non-Fuel Business (NFB) expansion strategy.
By adding insurance services to its retail outlets, HPCL is broadening its portfolio of value-added offerings designed to improve the overall customer experience.
The company said the initiative reflects its commitment to delivering trusted, convenient, and customer-focused services beyond traditional fuel retailing.
ICICI Lombard Expands Customer Reach Through HPCL Network
For ICICI Lombard General Insurance, the partnership provides access to one of India’s largest fuel retail networks.
The collaboration is expected to:
- Increase customer accessibility to insurance products.
- Simplify the process of purchasing and renewing motor insurance.
- Expand the insurer’s distribution reach across the country.
The partnership creates mutual benefits by combining HPCL’s physical presence with ICICI Lombard’s insurance expertise.
Fuel Stations Evolving into Multi-Service Retail Destinations
The latest collaboration reflects a growing trend in India’s fuel retail sector, where petrol pumps are evolving into one-stop service centres.
Apart from fuel, customers are increasingly able to access services such as:
- Motor insurance.
- Digital payment solutions.
- Convenience retail.
- Vehicle-related services.
HPCL said the initiative will make every customer visit more seamless, efficient, and value-driven.
Focus on Customer Convenience
According to HPCL, the partnership is aimed at redefining the customer experience by bringing multiple essential services under one roof.
The company believes integrating fuel and insurance services at retail outlets will improve convenience while strengthening customer engagement across its nationwide network.
About HPCL
Hindustan Petroleum Corporation Limited (HPCL) is a Maharatna Central Public Sector Enterprise under the Ministry of Petroleum and Natural Gas. It is one of India’s leading oil and gas companies, engaged in refining, marketing, fuel retailing, LPG distribution, aviation fuel, lubricants, and other energy solutions through an extensive network of retail outlets across the country.
Read also: HPCL Q1 FY27 Results: Revenue Jumps 21% to ₹1.45 Lakh Crore, Company Reports ₹11,526 Crore Loss
