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IRCTC Awards ₹2.25 Crore AI Surveillance Contract to Provigil Surveillance for Kitchen Monitoring

AI-powered CCTV live-streaming and analytics system to enhance hygiene, transparency and governance across IRCTC-authorised kitchen units nationwide.
Indian Masterminds Stories

New Delhi: Provigil Surveillance, a wholly owned subsidiary of Magellanic Cloud Limited, has secured a ₹2.25 crore contract from the Indian Railway Catering and Tourism Corporation (IRCTC) to deploy an advanced, AI-enabled surveillance and analytics system across IRCTC-authorised kitchen units. The initiative is aimed at strengthening hygiene standards, operational governance and transparency in railway catering services.

AI-Based Real-Time Monitoring Platform

Under the contract, Provigil Surveillance will implement a real-time CCTV live-streaming and analytics solution, enabling continuous monitoring of kitchen operations through a centralized digital portal. The AI-powered system will allow IRCTC officials to remotely oversee food preparation areas, ensure hygiene compliance and proactively detect operational irregularities.

The project is expected to improve accountability and help IRCTC maintain consistent service quality across its vast catering network.

Read also: IRCTC Appoints IRTS Officer R.N. Ranmung as Chief Regional Manager, Guwahati on Three-Year Deputation

Focus on Hygiene, Transparency and Governance

The deployment of AI-driven surveillance technology will play a crucial role in enhancing food safety standards for millions of railway passengers. By leveraging advanced analytics, the system will support early identification of lapses, enable timely corrective actions and reinforce governance mechanisms within IRCTC’s catering ecosystem.

This move aligns with IRCTC’s ongoing efforts to modernise operations and adopt technology-driven solutions for improved passenger experience.

Company Leadership Commentary

Commenting on the development, Joseph Sudheer Reddy Thumma, Global CEO & Managing Director of Magellanic Cloud Limited, said that the project highlights the company’s capabilities in advanced surveillance solutions.

“This AI-driven live-streaming and analytics platform demonstrates our expertise in cutting-edge surveillance technologies and reinforces our commitment to improving quality, transparency and operational efficiency through innovation,” he stated.

Magellanic Cloud’s Technology Portfolio and Financial Performance

Magellanic Cloud Limited operates across multiple high-growth technology segments, including software development, digital transformation, generative AI (GenAI), Internet of Things (IoT), e-surveillance and advanced drone-based applications.

For the second quarter of FY26, the company reported a 14.43% year-on-year increase in consolidated net profit to ₹27.83 crore, while revenue grew 4.54% to ₹164.44 crore compared to the same period last year. Following the contract announcement, Magellanic Cloud’s shares rose 0.50% to ₹26.26 on the BSE.

About IRCTC

Indian Railway Catering and Tourism Corporation (IRCTC) is a Government of India public sector undertaking (PSU) under the Ministry of Railways. It is responsible for catering, tourism and online ticketing services for Indian Railways, serving millions of passengers daily while continuously upgrading service quality through technology-driven initiatives.

Read also: RailTel Wins ₹19.83 Crore International Data Centre Project in Ethiopia from MEA, Completion by 2029


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