New Delhi: Bharat Sanchar Nigam Limited (BSNL) has appointed Arvind Kumar as its new Director (Consumer Mobility), with the appointment taking effect immediately from the date he assumes charge. His tenure will continue until April 30, 2031, the date of his superannuation, or until further orders, whichever occurs earlier. The Ministry of Communications confirmed the appointment.
Kumar brings extensive experience in telecommunications, regulatory affairs and technology policy. Before his appointment at BSNL, he served as an Advisor at the Telecom Regulatory Authority of India (TRAI) and later headed Software Technology Parks of India (STPI) as Director General and Chief Executive Officer on deputation.
Arvind Kumar’s Appointment as BSNL Director (Consumer Mobility)
The appointment places Kumar in charge of BSNL’s consumer mobility business, a key board-level position responsible for the company’s mobile services vertical.
The role involves guiding business strategy, supporting subscriber growth, improving network performance, strengthening customer experience and overseeing the commercial direction of consumer mobility services.
Kumar’s experience in telecommunications regulation and technology development is expected to be relevant as BSNL continues to expand and upgrade its mobile network.
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Previous Roles at TRAI and STPI
Before joining BSNL in his new role, Kumar served as an Advisor at the Telecom Regulatory Authority of India (TRAI), where he gained experience in the telecom regulatory environment.
He subsequently went on deputation to Software Technology Parks of India (STPI), serving as Director General and Chief Executive Officer.
During his tenure at STPI, his responsibilities included work related to the promotion of information technology and IT-enabled services (IT/ITeS), support for startups and the development of emerging technologies.
His professional background across telecom regulation, IT promotion and technology policy brings experience from multiple areas of India’s communications and technology sectors.
Public Enterprises Selection Board Recommended Kumar’s Name
Kumar’s appointment follows a selection process conducted by the Public Enterprises Selection Board (PESB).
In July 2026, the board recommended his name for the position after interviewing seven candidates from BSNL and other organisations.
The appointment was subsequently confirmed by the Ministry of Communications, with the tenure specified until April 30, 2031, or until further orders, whichever occurs earlier.
BSNL’s Mobile Network Expansion and 4G Rollout
Kumar takes charge at a time when BSNL is working to strengthen its mobile services and expand its network footprint.
The company continues to implement its indigenous 4G rollout and undertake related network upgrades to improve connectivity and service delivery.
As Director (Consumer Mobility), Kumar will oversee a business area central to subscriber acquisition, network performance and customer experience. His experience in telecom regulation and technology policy is expected to be relevant to the company’s efforts to strengthen its position in India’s competitive telecommunications market.
About Bharat Sanchar Nigam Limited (BSNL)
Bharat Sanchar Nigam Limited (BSNL) is a Government of India-owned telecommunications company under the Department of Telecommunications, Ministry of Communications. It provides mobile, fixed-line, broadband and other telecom services across India and is working to expand its network capabilities through the rollout of indigenous 4G technology and related infrastructure upgrades.
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