Gurugram: The Delhi Metro Rail Corporation (DMRC) has once again set a benchmark in urban transportation excellence by receiving the Award of Excellence in the category of “Metro Rail with the Best Passenger Services and Satisfaction” at the 18th Urban Mobility India (UMI) Conference & Expo 2025.
The prestigious event was held in Gurugram from November 7 to 9, 2025, under the aegis of the Ministry of Housing and Urban Affairs (MoHUA), Government of India.
Recognition for Passenger-Centric Services
The award was presented by Manohar Lal, Hon’ble Union Minister of Housing and Urban Affairs & Power, to Dr. Vikas Kumar, Managing Director, DMRC, during the valedictory session of the conference. The recognition highlights DMRC’s continuous efforts to enhance passenger experience, operational efficiency, safety, and sustainability across its network.
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A Platform for Dialogue on Urban Mobility
The Urban Mobility India Conference & Expo is an annual flagship event of the Ministry of Housing and Urban Affairs that serves as a vital platform for policymakers, transport professionals, researchers, and industry leaders. The conference deliberates upon emerging challenges, policies, and innovations in the field of urban transport and sustainable mobility, encouraging knowledge sharing and collaboration among stakeholders.
Commitment to a Sustainable Future
Receiving the Award of Excellence at UMI 2025 reinforces DMRC’s commitment to promoting green mobility, energy efficiency, and passenger-first service delivery. The corporation’s ongoing initiatives, including solar power generation, smart ticketing, and seamless multimodal integration, align with India’s broader vision of sustainable and inclusive urban growth.
About DMRC
Established in 1995, the Delhi Metro Rail Corporation has revolutionized urban transport in India’s capital region. Operating one of the most extensive and advanced metro networks in the world, DMRC has set global standards in safety, punctuality, and environmental sustainability. With its focus on commuter comfort and digital innovation, DMRC continues to play a pivotal role in shaping the future of public transport not just in Delhi, but across several Indian cities where it serves as a consultant and technical advisor.
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