Mumbai: Bank of India has achieved a landmark milestone by becoming the first bank in India to receive the Standardization Testing and Quality Certification (STQC) for its official website. The certification was formally awarded on July 22, 2025, marking a major step toward the creation of accessible and inclusive digital platforms across the nation.
Commitment to Inclusive Digital Banking
The STQC certification recognizes the bank’s compliance with the Guidelines for Indian Government Websites & Apps (GIGW 3.0) and Web Content Accessibility Guidelines (WCAG 2.1). These guidelines are designed to ensure digital platforms are inclusive and accessible, especially for persons with disabilities, in line with the Rights of Persons with Disabilities Act and directives issued by the Department of Financial Services (DFS).
Website Enhanced for Accessibility
Bank of India’s official website has been upgraded to support users with diverse physical and cognitive disabilities, including screen reader support, color contrast optimization, keyboard navigability, and more—making its digital services easier to access and more citizen-centric.
Certification Ceremony in New Delhi
The STQC certificate was awarded by Shri M. Vellaipandi, Director General, STQC Directorate, in the presence of senior STQC officials. The occasion was also attended by top executives of Bank of India, including:
Mr. Rajneesh Karnatak, Managing Director & CEO
- Shri Rajiv Mishra, Executive Director
- Shri Sudhiranjan Padhi, Chief General Manager & CIO
- Shri Satyendra Singh, General Manager & CTO
Their presence underscored the Bank’s strategic focus on innovation, accessibility, and its digital transformation roadmap.
Leading by Example
This achievement sets a benchmark for other public and private sector banks in the country to follow. It reinforces Bank of India’s leadership role in aligning with national goals such as Digital India and the Accessible India Campaign, promoting equal access to banking services for every citizen.
About BOI
Bank of India (BOI) is a state-owned Indian banking and financial services company. It was founded in 1906 and is one of the oldest and largest public sector banks in India. BOI offers a wide array of banking and financial services to individuals, SMEs, and large corporations, including deposit accounts, loans, credit cards, insurance, and investment products.
