Bhopal: In a significant leap towards tech-enabled policing, Chief Minister Dr. Mohan Yadav launched the ‘Cyber Safe Click’ chatbot, an AI-powered digital assistant developed by the Indore Police, aimed at enhancing cybersecurity, traffic regulation, and citizen services.
The launch, which took place on the occasion of Vijayadashami, was marked by CM Dr. Yadav scanning a QR code on his mobile device to activate the chatbot, symbolizing the beginning of a new era in AI-based citizen engagement and smart policing.
AI Chatbot to Simplify Access to Police Services
The ‘Cyber Safe Click’ chatbot is designed to allow users to interact via voice or text, enabling easy access to a variety of services. The AI will pull information from open-source databases to provide real-time updates and assistance.
Key Features:
- Traffic updates and guidance
- Safety tips and alerts
- Information retrieval through natural language (voice/text)
- 24/7 citizen engagement platform
Read also: CM Mohan Yadav Transfers ₹653 Crore Relief to Over 8.8 Lakh Farmers in 13 Madhya Pradesh Districts
Tech for Public Safety and Traffic Management
Chief Minister Dr. Yadav highlighted the importance of AI in modern governance, stating:
“This advanced cybersecurity technology will help in providing citizens with instant, accurate information. It is a milestone for Indore and will greatly benefit public safety and traffic efficiency.”
The CM also noted that Indore is the first city in Madhya Pradesh to launch such an AI-driven initiative and assured that the chatbot’s scope would be expanded to other domains of policing and service delivery in the future.
Police Commissioner Explains the Technology
Indore Police Commissioner Santosh Singh explained the functioning of the chatbot, noting that:
“This AI-based chatbot leverages open-source intelligence to assist users. It allows citizens to ask questions or issue commands via typing or speaking, offering an easy interface for interaction with the police.”
He added that the initial focus will be on traffic and public safety, but the platform has potential for integration with other police services and departments.
Indore Sets a Digital Policing Benchmark
With this launch, Indore continues to set the pace in smart city innovations, combining AI, cybersecurity, and citizen-centric services into one digital platform. The move aligns with the broader goals of Digital India and smart governance, placing Madhya Pradesh on the map for technology-driven public service delivery.
