https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

How An Officer Made It Easy for Karnataka’s People To Get Residence Certificate

Indian Masterminds Stories

The people of Karnataka can now get residence, income and caste certificates at the click of a mouse or at the touch of a finger. Observing the difficulties faced by the people in applying for a certificate in the manual system, and the long wait thereafter for the certificate, 2009-batch IAS officer Munish Moudgil made the entire process digital, so that it becomes fast, easy and hassle free, and people can download their certificates from anywhere in the word. 

In conversation with Indian Masterminds, the officer, who is currently posted as Secretary, Department of Personnel & Administrative Reforms, with additional charge of Commissioner, Survey, Settlement & Land Records, talks about the digital issuance system that he has introduced in Karnataka and shares some of his other experiences in e-governance. 

REPOSITORY FOR CERTIFICATES

Mr. Munish Moudgil has used digital media on various platforms and set examples of successful e-governance. The digital issuance system in Karnataka introduced under his guidance has not only made the entire process more transparent but also systematic. 

The population of Karnataka is more than six crores and every year around one crore caste, income and residence certificates are issued. Earlier, every time a citizen needed such a certificate, he had to apply manually and wait for around 3-4 weeks to finally get it. 

However, under the leadership of Mr. Moudgil, the Karnataka administration has now made simplified the process by creating a repository of all collected information. And since the entire process is online, any citizen can download his certificates from anywhere. 

The officer informed that in a period of 7-8 years, more than 10 crores certificates were issued. The whole task was exhausting for the public as well as for the people in administration. So, the administration decided to solve it by creating a digital database. 

“A team was created who obtained the ration card database and went to every village and every house. With reference to the database, they collected all the information related to the individual’s caste and income with the help of village accountants. All the information were converted into a repository of 5.6 crores certificates. Anyone can now download the certificate from that repository available on the e-procurement portal.” 

NATIONAL AWARD FOR E-GOVERNANCE

For successfully implementing this initiative, the officer was awarded with a national award for e-governance. However, like all projects, this one, too, has its pros and cons, and a proper check and balance is necessary to ensure its smooth functioning. 

“The digital medium allows the citizen to be independent and, also, reduces the workload of the government. It also ensures the standardization of administration and makes it more transparent. The challenge before us is to make an IT system which is comfortable for everybody. For a long time, we were depended on manual system. So, it is difficult for everybody to be comfortable with the digital medium. Also, the digital medium gives extreme power to an individual. So, it is very important to have proper checks and balances in place.” 

DRONE BASED LAND SURVEY

Other than the digitalization of the certificate issuance process, the officer is also known for his efforts to streamline the more than 1.5 crore pending land record surveys. He is working on creating a mobile app that can be used by the surveyor and citizens. He is also doing drone-based land record surveys to create digital records. 

“The app is in the last stage. Soon, the surveyor won’t have to use a pen or paper for surveying the lands. The citizen can also sub-divide their land with it after we provide them the digital sketch of their property. Along with it, we are working on drone-based survey starting from Bengaluru city to the rest of Karnataka. The drone can capture the image of land with an accuracy of 5 cm and then the digital sketch of the property along with details of ownership and other information will be created.” 

Mr. Moudgil further informed that this is an ongoing project and will they will need another 2-3 years to complete it. 


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
Haryana Jungle Safari
Haryana’s Mega Jungle Safari Project Moves Closer to Reality; Phase-I Design Finalised
SBK Singh IPS CP
Delhi Police Commissioner S B K Singh Bans Aerial Platforms from August 2 to 16 for Security Reasons
IPS-logo-resized_new
10 Senior Cops Get New Roles In Bihar Police; DG Jitendra Kumar Gets Additional Charge of B-SAP
Indian Forest Services IFS officer
Jharkhand IFS Rajneesh Kumar Transferred Amid Ongoing Legal Proceedings - Details Inside
Uttar Pradesh UP Government
17 Review Officers Transferred in Uttar Pradesh Secretariat Administration Reshuffle - Details Inside
IFS-forest-resized
6 IFS Officers Transferred in Odisha to Strengthen Environmental Administration, Jagayandatt Pati Made RCCF, Koraput Circle
IAS Officers Indian Administrative Services IAS logo
4 Young IAS Officers Reshuffled in Uttarakhand, Rahul Anand Made Joint Magistrate, Dehradun
Odisha Government
Odisha Elevates Two Promising IFS Officers to Senior Time Scale, Strengthening Forest Leadership - Know More About Them
ADVERTISEMENT
ADVERTISEMENT
Videos
IAS Karn Satyarthi
How IAS Karn Satyarthi Transformed Gumla Through Empathy and Innovation
Ananth Rupanagudi IRAS
IRAS Ananth Rupanagudi’s Take on Corruption, Reform, and Duty
WhatsApp Image 2025-07-26 at 13.16
What Most Indians Don't Know About Jim Corbett
ADVERTISEMENT
UPSC Stories
BPSC Bihar police
From Lantern Light to Police Uniform: How Praveen Kumar from a Small Bihar Village Cracked BPSC to Become SDPO
From a lantern-lit village in Bihar to becoming an SDPO, Praveen Kumar's journey is a testament to resilience,...
IAS Priyansha Garg
Why Mindset Matters: IAS Priyansha Garg’s Mental Health Mantra for UPSC
After two failed prelims, Priyansha Garg cracked UPSC with AIR 31 in her fourth attempt, proving how...
Ashish Akshat
From Setback to State Topper: How Ashish Akshat Topped JPSC While Working Full-Time
Ashish Akshat from Dhanbad topped JPSC 2023, proving that resilience, discipline, and family support...
Social Media
Mudumalai Tiger Reserve
Mudumalai Tiger Reserve: From India’s First Sanctuary to a Tiger Conservation Success Story | International Tiger Day Special
IAS Supriya Sahu Hails Mudumalai's Role in Tiger Conservation on Tiger Day. Declared in 1940, Now Among...
Mangroves
Mangroves: Nature’s Shield Against Disasters, Says Officer Parveen Kaswan on Mangroves Day - Watch His Post Here
Mangroves, with their dense, interlaced root systems, form a mesh-like structure that serves as a buffer...
Retired IPS Inderjit Singh Sidhu
Purpose Doesn’t Retire: How 88-Year-Old Retired DIG Becomes Chandigarh’s ‘Quiet Warrior’ of Cleanliness
Inderjit Singh Sidhu’s Dawn Patrol Earns Applause, Mahindra’s Praise for a Man Who Chose Action Over...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
Haryana Jungle Safari
Haryana’s Mega Jungle Safari Project Moves Closer to Reality; Phase-I Design Finalised
SBK Singh IPS CP
Delhi Police Commissioner S B K Singh Bans Aerial Platforms from August 2 to 16 for Security Reasons
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
IAS Karn Satyarthi
Ananth Rupanagudi IRAS
WhatsApp Image 2025-07-26 at 13.16
ADVERTISEMENT
ADVERTISEMENT