New Delhi: Indian Oil Corporation Limited (IndianOil) has reiterated its strong commitment to maintaining the highest standards of fuel quality across its nationwide network of retail outlets. The statement comes amid recent concerns regarding fuel quality being circulated on social media platforms.
The company assured customers that ensuring the quality of petrol and diesel supplied through its retail outlets remains one of its top priorities. IndianOil emphasized that it follows a strict quality assurance system to ensure fuel supplied to consumers meets all prescribed statutory and industry standards.
IndianOil Strengthens Fuel Quality Checks Across Retail Network
IndianOil said that its teams regularly conduct inspections, surprise checks, and scientific testing as part of a comprehensive fuel quality monitoring system.
Over the past week, the company carried out:
- Nearly 10,000 surprise inspections across its retail outlets.
- More than 8,500 quality tests to verify fuel standards.
- Deployment of hundreds of special inspection teams to independently check compliance with quality norms.
These measures are aimed at ensuring customers receive high-quality fuel that meets all regulatory requirements.
Zero-Tolerance Policy Against Fuel Quality Violations
IndianOil has maintained a zero-tolerance policy towards any compromise in fuel quality. The company stated that strict action is taken if any case of adulteration, contamination, or violation of prescribed fuel quality standards is detected.
If any irregularity is found during inspections or confirmed through customer complaints, action is initiated against the concerned dealer as per applicable guidelines and contractual provisions.
IndianOil Advises Customers to Use Official Complaint Channels
The company has urged customers not to rely on unverified information or claims circulating on social media regarding fuel quality.
IndianOil encouraged consumers to immediately report any fuel-related concerns directly at the retail outlet or through the company’s official customer care channels.
The company assured that every complaint is examined through a transparent and well-defined investigation process to ensure timely resolution.
Commitment Towards Quality Fuel Supply and Customer Trust
IndianOil reaffirmed that maintaining fuel quality and customer confidence remains at the centre of its operations. The company continues to follow strict monitoring procedures to ensure that petrol and diesel supplied across its network comply with all statutory and industry specifications.
With millions of customers depending on its services every day, IndianOil aims to strengthen its quality control measures and deliver reliable fuel solutions nationwide.
About IndianOil
Indian Oil Corporation Limited (IndianOil) is India’s largest oil marketing company and one of the country’s leading energy companies. It operates an extensive network of fuel retail outlets, refineries, pipelines, LPG distribution services, and petroleum product businesses across India. The company plays a key role in meeting India’s energy needs while focusing on operational excellence, customer service, and sustainable growth.
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