New Delhi: The Central Secretariat Service (CSS) Forum, representing officers from CSS Group ‘B’ and CSS Organised Group ‘A’, announced a comprehensive initiative, ‘Kartavya Abhiyan’, to celebrate the birthday of Hon’ble Prime Minister Narendra Modi on September 17. This month-long program, running from September 17 to October 16, 2025, aims to reinforce the values of transparency, citizen participation, and service-oriented governance.
The initiative was announced at the CSS Forum headquarters located in Sanchar Bhawan, Ashoka Road, New Delhi, under the leadership of Convener Ram Kumar, President Dev Priya Gupta, and General Secretary Yatendra Chandela. Advisors and senior officers were also present, including Rajesh Kumar, Hitlar Singh, Paras Kumar Singh, Amit Singh Rathour, and Udit Arya.
“Kartavya is not just about administrative responsibilities at the desk; it is a pledge to serve the nation in every sphere of life. Our inspiration comes from the Prime Minister’s vision of collective participation and citizen-centric governance,” said General Secretary Yatendra Chandela during the announcement.
Core Objectives of Kartavya Abhiyan
The Kartavya Abhiyan has been designed to strengthen governance mechanisms by–
- Enhancing transparency in government functioning.
- Increasing citizen participation in decision-making.
- Promoting a service-driven culture among officers and government staff.
- Recognizing the role of civil servants beyond their office desks, extending their commitment to nation-building activities.
PG Portal Report Card: Significant Progress in Grievance Redressal
As part of the campaign, the CSS Forum released performance data from the DARPG September 2025 PG Portal Report Card, which highlighted remarkable improvements in public grievance handling.
Between September 1–12, 2025–
- Total grievances received: 1,01,912+
- Average grievances per day: 10,000+
- Leading ministry in grievance disposal: Labour & Employment Ministry
- Top performers in Appeals Disposal: Financial Services (Banking Division) and Labour & Employment Ministry
- Overall resolution rate: 69.17%, showing steady progress.
The report indicates increased public trust and citizen engagement, reflecting the success of ongoing administrative reforms.
Blood Donation Drive: Tribute to the Armed Forces
A unique highlight of this year’s Kartavya Abhiyan is a blood donation camp, organized in collaboration with the Armed Forces Medical College (AFMC). The initiative symbolizes the Forum’s commitment to extending service beyond governance.
Date & Venue: September 17, 2025, at Kartavya Bhawan-3, New Delhi.
Theme & Tagline–
- “A Tribute to Our Brave Soldiers”
- “Serving the Nation Beyond Desks – Kartavya through Blood Donation”
The camp aims to send a strong message that public service transcends administrative roles, honoring soldiers who serve and protect the nation.
“Through this camp, we want to demonstrate that Kartavya – duty – is not confined to files and offices, but is a living commitment to the nation and its people,” stated a spokesperson from the CSS Forum.
Month-Long Activities Planned
- Special Grievance Redressal Drive (Sept 17–30, 2025)
Pending grievances to be cleared on priority, ensuring faster resolution and citizen satisfaction.
- Swachhata Abhiyan (Oct 1–5, 2025)
A special cleanliness drive across ministries and departments to promote hygiene and environmental responsibility.
- CSS Day 2025 (Oct 16, 2025)
Grand closing event at Dr. Ambedkar International Centre, New Delhi, celebrating the contributions of CSS officers.
Focus on transparency, innovation, and public service milestones achieved throughout the year.
- Promotion of RTI and Transparency
Awareness campaigns to promote time-bound and transparent dissemination of information under the Right to Information Act (RTI).
- Promotion of Hindi
Special focus on increasing the use of Hindi in administrative work, reflecting the government’s efforts to encourage linguistic inclusivity.
CSS Forum Leadership Structure
The CSS Forum leadership is playing a pivotal role in executing this initiative.
Key members include–
- Convener: Ram Kumar
- President: Dev Priya Gupta
- Vice Presidents: Anu Arora, Ravinder Gahlawat, Abhishek Bhardwaj
- General Secretary: Yatendra Chandela
- Organizing Secretary: Vishwadeep Dahiya
- Coordination Secretary: Mayank Sharma
- Treasurer: Saween Kumar
- Media Advisor: Gomesh Paramuval
- Media Secretaries: Vipin Singh, Parveen Yadav, R Mayank
- Audit Officer: Sourav Bhatia
Significance of the Initiative
The Kartavya Abhiyan is more than a celebratory campaign; it represents a commitment to modern, citizen-focused governance. By combining administrative efficiency with direct social initiatives like the blood donation camp, the Forum hopes to bridge the gap between government and the people.
This effort aligns with Prime Minister Modi’s vision of “Minimum Government, Maximum Governance”, ensuring that government services are transparent, efficient, and accessible.
Forum’s dedication
As the Kartavya Abhiyan unfolds, the CSS Forum has positioned itself as a driving force for administrative reforms, citizen participation, and service delivery improvements. The culmination of activities on October 16 with CSS Day 2025 will serve as a milestone, celebrating the Forum’s dedication to nation-building.
