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RailTel Wins AI-Based Surveillance Project at New Delhi Railway Station to Enhance Passenger Safety

Ministry of Railways Awards Work Order to RailTel for Smart Station Monitoring, Boosting Security and Crowd Management at One of India’s Busiest Hubs
RailTel SD-WAN Order
Indian Masterminds Stories

New Delhi: RailTel Corporation of India Limited has been awarded a project by the Ministry of Railways to deploy an AI-based surveillance system at the New Delhi Railway Station. The work order, received on May 13, 2026, marks a significant step toward modernizing one of India’s busiest railway stations and enhancing passenger safety.

Project Overview: AI-Driven Surveillance for a Smart Station

The project involves the installation of an artificial intelligence-enabled video monitoring system that will help authorities manage safety and operational efficiency at the station. While the financial details of the order are yet to be finalized, RailTel confirmed that updates will be shared once the amount is determined.

The AI-based system is designed to:

  • Detect suspicious activities in real-time
  • Monitor crowd movement and congestion
  • Send instant alerts to authorities
  • Improve emergency response times

This initiative aligns with the government’s vision of making railway stations safer and technologically advanced.

Read also: RailTel Corporation Secures ₹49.67 Crore Karnataka ITMS Project to Strengthen Smart Traffic Management System

Importance of the Project

New Delhi Railway Station handles massive daily passenger traffic, making crowd management and safety monitoring a constant challenge. By integrating AI, the system aims to provide proactive surveillance, reduce risks, and ensure a smoother travel experience for millions of passengers.

Experts note that such technology is crucial for:

  • Enhancing passenger security
  • Streamlining station operations
  • Enabling data-driven decision-making for traffic and emergency management

Regulatory and Compliance Details

RailTel clarified that the order is a domestic project and not a related-party transaction. The company has complied with SEBI disclosure requirements, and the execution timeline will be shared separately.

Future Outlook and Strategic Significance

This AI surveillance project reflects India’s ongoing efforts to digitally transform railway infrastructure. RailTel’s involvement highlights the growing role of technology in public transport, with potential for similar upgrades at other major railway hubs across the country.

About RailTel

RailTel Corporation of India Limited is a Navratna Public Sector Undertaking under the Ministry of Railways. It operates one of India’s largest neutral telecom infrastructure networks, offering broadband, VPN, and digital connectivity solutions. The company plays a crucial role in strengthening railway communication systems and supporting India’s digital infrastructure growth.

Read also: RailTel Q4 FY26 Profit Jumps 74% to ₹113 Crore as Revenue Surges 70% on Strong Project Execution 


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