https://indianmasterminds.com

ADVERTISEMENT
ADVERTISEMENT

Dial Your SP And Solve Your Problem

SP of Guntur Rural, Andhra Pradesh, has started an interactive session with the public named ‘Dial Your SP’. Anybody can dial the special number – 8688405050 – and get the SP on the line to listen to their problems. All complaints made on this session are recorded and the SP issues orders to officials to solve them at the earliest.
Indian Masterminds Stories

Guntur Rural SP’s interactive programme with the common people, where he listens to their problems and solves them on the spot, is the talk of the town. This grievance redressal interaction is held every Wednesday at 11 AM where the 2010-batch IPS officer, Mr. Vishal Gunni, talks to people over phone and address their issues. A special number – 8688405050 – has been made available to the public for this ‘Dial Your SP’ initiative.

Indian Masterminds talked to Superintendent of Police, Guntur Rural, Mr. Vishal Gunni, to get more details about this people-friendly initiative.

IPS officer Vishal Gunni, SP, Guntur Rural

DIAL YOUR SP

The complaints come from all areas and ranges from domestic and family disputes to property issue to sexual abuse. The SP and his team give patient hearing to all complaints and issue orders to concerned SHOs and SIs to solve them at the earliest.

SP Gunni said, “Guntur is a vast district, and it is extremely difficult for all the people, including women, children and elderly, to contact the SP directly. Now, this programme has made it possible. The videos have gone viral, and people are praising this initiative. ‘Dial Your SP’ is actually an extension of the Spandana programme.”

Spandana is a grievance redressal programme initiated by the government of Andhra Pradesh. The programme is conducted every Monday in all police stations and the respective officials address many cases there itself.

The SP further informed that based on the ‘Dial Your SP’ programme, several cases are being followed up and action being taken. He also requested the public to be accurate and specific about their complaints. In case of emergency, police are always available through Dial 100 and also the DISHA app.

The DISHA app, an initiative taken up by the state government for the safety of women, is gaining popularity by the day and has overtaken Dial 100 helpline in the number of calls received per day.

PROBLEM SOLVING SESSION

After hearing complaints on the ‘Dial Your SP’ session, SP Gunni issues orders to concerned officials to take prompt action on those matters. “All SHOs and SIs are logged into the system. Several pending issues have been solved and rest, we are working upon. We have solved even a decade-old problem of a woman seeking custody of her children. The police personnel are especially trained on behavior psychology to be able to handle matters sensitively.”

DON’T MAKE FALSE COMPLAINT

Although happy with the positive response the programme is receiving from the public, at the same time, SP Gunni warned of stern action against those who furnish wrong information to the ‘Dial Your SP’ programme. He urged people to avail their services to solve their problems and grievances and sought their cooperation for the success of the ‘Dial Your SP’ programme.


Indian Masterminds Stories
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
NALCO
NALCO Refutes Reports of Capex Deferral, Confirms Rs 30,000 Crore Smelter Expansion is on Track - Know the Matter
Northern-Coalfields-Limited-NCL-Resized
NCL Signs MoU to Support Rehabilitation of Persons with Disabilities in Singrauli - All Details Inside
Ruchika Chauhan IAS
Leading By Example: Gwalior DC Ruchika Chauhan Arrives At Her Office Boarding An E-Rickshaw! Delivers A Strong Message On World Environment Day
KVIC Khadi and Village Industries
KVIC Disburses Rs. 300 Crore Margin Money Subsidy Under PMEGP to Boost Self-Employment - Details Inside
HUDCO New Logo
HUDCO Champions Green Urban Development on World Environment Day 2025
Mayur Dixit IAS
Who is IAS Mayur Dixit, the New DM of Haridwar? Uttarakhand Bureaucracy in Buzz Amid Land Scam Fallout
Prime Minister’s Museum & Library, Delhi1
IRSME Ashwani Lohani Appointed Director of Prime Minister’s Museum & Library, Delhi - Know More About Him & the Historic Institution
World Environment Day
PSUs Observe World Environment Day 2025 with Strong Commitment to Sustainability and Green Practices - Check Here!
ADVERTISEMENT
ADVERTISEMENT
Videos
Monika Singh
Monika Singh’s Life Beyond the Bureaucracy | Video Interview 
IAS Tushar G Nikhare
Modernising Governance: A Digital Transformation in Gangtok
IMG-20250523-WA0036
Abhishek Singh's SECRET: Vipassana, Anthropology & Smart Answer Writing | Video Interview 
ADVERTISEMENT
UPSC Stories
Divyanshu Pal Nagar IFS
5 Years, 5 Mains, 4 Interviews: How Divyanshu Pal Nagar Stumbled in CSE, Triumphed in IFS - A Lesson for Every Aspirant
Divyanshu Pal Nagar’s inspiring five-year UPSC journey shows how perseverance, disciplined self-study,...
ANUBHAV SINGH UPSC IFS 2024
9 Years, 8 Attempts, 7 Failures: How Anubhav Singh Cracked UPSC IFS 2024 with AIR 3 Against All Odds | Exclusive
Anubhav Singh’s inspiring journey to UPSC IFS Rank 3 showcases relentless perseverance, strategic preparation,...
Jogender Sihag
“I Cleared UPSC, But My Grandfather isn’t Here to Hear it,” Jogender Sihag, AIR 521, UPSC CSE 2024
"Life is short; make the most of it, whether in civil service or any other field. Just have a clear vision...
Social Media
Tiger jump Sundarban
Stunning Viral Video Shows Royal Bengal Tiger Making Spectacular 30-Foot Leap Across River in Sunderbans - See It Here
Retired Indian Forest Service (IFS) officer Susanta Nanda shared the clip online, which quickly went...
shubham kumar ias marriage
IAS Topper Weds BPSC Topper: Shubham Kumar Marries IRS Officer Priyangi Mehta in Patna; Wedding Video Goes Viral
Topper Couple Alert: Shubham Kumar, Priyangi Mehta’s Wedding Grabs Spotlight in Bihar
parveen kaswan elephant
Elephant Outsmarts Electric Fence! IFS Parveen Kaswan Shares Incredible Video!
In the now-viral 51-second clip, the intelligent giant approaches a wooden pole supporting high-voltage...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
NALCO
NALCO Refutes Reports of Capex Deferral, Confirms Rs 30,000 Crore Smelter Expansion is on Track - Know the Matter
Northern-Coalfields-Limited-NCL-Resized
NCL Signs MoU to Support Rehabilitation of Persons with Disabilities in Singrauli - All Details Inside
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
Monika Singh
IAS Tushar G Nikhare
IMG-20250523-WA0036
ADVERTISEMENT
ADVERTISEMENT