13 November 2026
ADVERTISEMENT
ADVERTISEMENT

This Officer Took Action As SOSes Rained From Across Seven Seas

Former ADGP of Telangana’s Women Safety Wing Ms. Swati Lakra set up NRI cells to address distress calls. The NRI cell helps victims who have been abandoned or duped by their spouses abroad. She has also launched ‘Dhairya’ app to guide and help domestic violence victims.
Indian Masterminds Stories

Abroad and abandoned is a scary prospect. And over the last five years, at least 2,300 such women sought help as they were deserted by their spouses in a foreign land with next to nothing to hold on to or sometimes even travel back home.

That is why the Women Safety Wing of Telangana police headed by former ADGP Swati Lakra came up with NRI Cells to bring such women out of their agony.

IPS officer Swati Lakra started a special cell for NRI women

GUARDIANS ANGELS

These NRI Cells deal with cases wherein the spouses or their relatives are accused of causing distress to the women after taking them abroad. Their main objective is to help these women in liaison with stakeholders like Embassies, the National Commission for Women, Ministry of External Affairs among others.

Ms. Lakra in an exclusive conversation with Indian Masterminds shared that there are numerous cases where the accused spouses abandoned their wives and fled to another country or took them along to some country and deserted them.

Help for such women is critical since the accused isn’t in India, she said, adding that it used to be very difficult to file a case against these accused and hold them accountable. “Thus, we came up with the concept of opening NRI Cells involving all the stakeholders to guide and help these women stuck in similar cases,”

A NECESSARY STEP

The NRI Cell acts as a platform for the victims to share their suffering and provides them with all possible legal guidance. There are legal experts associated with the cell to assist the victims in filing domestic violence and maintenance cases.

According to Ms. Lakra, opening such a cell had become a necessity as in the majority of domestic abuse cases abroad, it is a herculean task to bring the accused spouse to justice.

“They slip through legal procedures despite charge sheets filed and extradition turns into nightmares. The police are unable to bring them back to attend the trials which makes them go scot-free,” Ms Lakra explained.

“Most of these cases invariably involve a second woman. I have seen cases where the boy’s family gets him married off to a girl here against his will when he already has a partner abroad. This ultimately leads to the man abandoning his wife and fleeing with his partner,” she added.

“Other cases include duping by partners where the girl’s parents fail to conduct proper background checks and police verifications and just send their daughters away with a stranger,” shared the senior IPS officer.

NRI CELL

So how does it work? An inspector rank officer handles the case information when a victim approaches the NRI Cell. The officer connects the victim to the appropriate regional police station and, if necessary, introduces her to a legal adviser and an NGO. Their role is to counsel and explain the step-by-step procedure.

NRI cases reported at the state police stations are forwarded to relevant Indian embassies by the Ministry of External Affairs. The majority of instances involve NRI spouses who live in the United States, Canada, the United Kingdom, New Zealand, or Australia, Ms. Lakra added. It is a tedious process to trace the accused and get him or her to attend court. In worst cases, LOC is issued and the passport is revoked, she explained.


DHAIRYA APP 
Ms. Lakra and her team have also launched an app for providing redressal on the go to domestic violence and abuse victims.

The app called ‘Dhairya’ was launched as a pilot project. The app works through Dial 100 emergency response.

Once a victim registers a complaint on the emergency number, the Women Safety Wing is notified through the app, which helps them in taking immediate quick action.

“Once the action is taken, we also follow up with the victims. We ask them if they are okay; if their problem was taken care of; if they need online or offline counselling and provide them with all the necessary facilities through our ground mechanisms or the NGO that have collaborated with us,” shared the officer.


Indian Masterminds Stories
Join our WhatsApp Channel
ADVERTISEMENT
ADVERTISEMENT
Related Stories
ADVERTISEMENT
ADVERTISEMENT
NEWS
CNH Tractor Plant in Uttar Pradesh
Uttar Pradesh to Get ₹1,219 Crore CNH Tractor Plant Near Jewar Airport, 1,200 Jobs Expected 
CMPDI 52nd Foundation Day-200kb
CMPDI Marks 52nd Coal India Foundation Day, Announces Focus on Critical Minerals and Global Expansion
NTPC
NTPC Proposes Coal-Based Urea, Methanol and DME Manufacturing Projects Under Rs 37,500-Crore Scheme 
BSNL
Who Is Tarun Chhabra? Nokia Executive Likely to Become Next BSNL Chairman and Managing Director
Rashtriya Chemicals and Fertilizers, RCF
RCF Extends Tenure of Nazhat J. Shaikh as Director (Finance) and CFO Until March 31, 2027
DFCCIL
DFCCIL Achieves Record 950+ Freight Train Interchange, Double-Stack Operations Rise 27.43% 
NBCC Smart City Expo World Congress 2026
NBCC Participates in Smart City Expo World Congress 2026 in Barcelona, Showcases India's Urban Transformation
WCL Western Coalfield
Western Coalfields to Organise Digital Life Certificate Campaign 5.0 for Pensioners from November 16 
ADVERTISEMENT
ADVERTISEMENT
Videos
Five years after Kargil, India sent its cricketing heroes to Pakistan where terrorism posed a deadly threat. The man guarding them, former Special Director of Intelligence Bureau, Mr. Yashovardhan Azad, reveals what all went behind the scenes during that crucial tour. 
Trust No One, Said His Instinct in Pakistan
Gajendra Singh Shekhawat
How India Plans to Boost Tourism, Create Jobs and Ease Overcrowding : Gajendra Singh Shekhawat on the Road to 2047
Dr Saket Badola IFS
Beyond Tigers and Safaris: How Corbett Literature Festival Wants to Change the Conservation Conversation
ADVERTISEMENT
UPSC Stories
Aniket Sagar ICoAS
No Coaching, Full-Time Job and Two Attempts: How Aniket Sagar Cleared ICoAS
Aniket Sagar, a chartered accountant from Bundelkhand, cleared UPSC ICoAS 2025 after working at PwC,...
IDAS Himanshu Tembhekar
Should UPSC Aspirants Give Up Their Hobbies? IDAS Officer Himanshu Tembhekar Explains
Should UPSC aspirants give up their hobbies? IDAS officer Himanshu Tembhekar explains how hobbies help...
UPSC Story
He Taught Students to Meet Expenses. Today, Sachin Bhadouria is a Scientist ‘B’ at CWPRS
Sachin Bhadouria overcame financial challenges and a Hindi-medium background to secure AIR 2 in a UPSC...
CSR NEWS
cmpdil
CMPDIL Partners with Tata Steel Foundation to Upgrade Technical Education at ITI Tamar 
The project will modernise training infrastructure with robotic welding technology, digital learning...
NCL CSR Blood Bank Project
NCL Signs ₹1.16 Crore CSR MoU to Establish Blood Bank at District Hospital in Singrauli
The project will fund essential medical equipment, furniture and renovation of the existing building...
REC Foundation Solar Street Light
REC Foundation to Install 350 Solar Street Lights Across Six Districts of West Bengal to Improve Rural Safety 
The CSR initiative, undertaken in partnership with Y4D Foundation, aims to improve night-time safety...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Latest
CNH Tractor Plant in Uttar Pradesh
Uttar Pradesh to Get ₹1,219 Crore CNH Tractor Plant Near Jewar Airport, 1,200 Jobs Expected 
CMPDI 52nd Foundation Day-200kb
CMPDI Marks 52nd Coal India Foundation Day, Announces Focus on Critical Minerals and Global Expansion
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Videos
Five years after Kargil, India sent its cricketing heroes to Pakistan where terrorism posed a deadly threat. The man guarding them, former Special Director of Intelligence Bureau, Mr. Yashovardhan Azad, reveals what all went behind the scenes during that crucial tour. 
Gajendra Singh Shekhawat
Dr Saket Badola IFS
ADVERTISEMENT
ADVERTISEMENT